Discussion Forums  >  BT.com Website, Account Questions

Replies: 4    Views: 157

Ams34
Aspiring developer
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Reg: Nov 27, 2015
Amsterdam
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04/08/16 05:44 AM (3 years ago)

Unwanted auto-renewal

As a tryout I used for 1-2 months a paid Buzztouch account, then I decided that I don't want to continue with it so I didn't renew the subscription.
My dashboard says:

Registered: 132 days ago
Subscribed: Friday, December 25th, 2015
Expires: Monday, January 25th, 2016
Terms: $15.00 / Monthly

To my surprise I noticed that I was charged every month $15, even I didn't authorize these payments. So till today I paid 4 x $15 in not authorized charges.
How can I get it back?
 
MacApple
Apple Fan
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Reg: Oct 25, 2010
USA
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04/09/16 06:31 AM (3 years ago)
Looking into this for you.
 
Ams34
Aspiring developer
Profile
Posts: 3
Reg: Nov 27, 2015
Amsterdam
30
like
04/12/16 10:16 AM (3 years ago)
Thanks a lot, I really appreciate it.
 
MacApple
Apple Fan
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Reg: Oct 25, 2010
USA
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04/12/16 11:51 AM (3 years ago)
Hey, no problem.

Out of curiosity, what made you change plans?
 
Ams34
Aspiring developer
Profile
Posts: 3
Reg: Nov 27, 2015
Amsterdam
30
like
04/15/16 11:29 AM (3 years ago)
Thanks for helping out. About the plans, the platform is great but making it work for andriod was too challenging.
 

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