Hi again folks, I contacted a reviewer about my issue (please see continuing issue threads below) and I am told they can see the outline of the app, but no content is loading. I've attached a link to the photo. I hope it works. Any ideas? http://a1907.phobos.apple.com/us/r30/Purple2/v4/8a/aa/93/8aaa9304-fdf4-77c6-19a6-116539b4c68a/temp..rwjkjxaz.PNG

I know you may not want to do it. But did you try redeveloping the main screen that shows blank...Delete the old and use the new

Not sure, it looks a bit like what I see when I forget to manually copy the extra BT plugins into the xcode project (no main page and icons). But, I expect you would have spotted this before making the build to be submitted. Could it be be the json file is from when you started the project and hasn't been updated to the latest when you made the build?

I did drag the plugins, images, etc files over to Xcode. The app runs fine on my iPad and iPhone. Even after deleting and reinstalling. I recently copied/pasted the BT_config.txt file just before the last submission.

Have you verified you are using the Live version of the config file vs. the Design version?

It's most likely a config.txt file problem, as most everyone pointed to before. Assuming you have all the plugins and other files in your build the config.txt really is the description of, and instruction for building the entire app. So usually when something isn't showing up it's rooted there, or caused by an updating of the config.txt that didn't work right. Try copying the config.txt from xcode and pasting it into JSONlint to validate it. http://jsonlint.com If that works, open it in a text editor and compare it side-by-side with the configuration data in your control panel. Something has to be off. If that still doesn't do it, then a look at your JSON might be needed, but don't post it here. Too much stuff you don't want creeping around the web.

Hey, I'd say config file problem as well. Cheers.

@Gonorthwest: Yes I did. @ everyone else: I copied/pasted the config file from BT to Xcode, twice. I did validate once before with no problems. I'll try the side by side comparison

Had another thought - does the app rely on being connected to the internet to start up?

I don't know....When I open it on my devices I'm either in cell network or WiFi. How would I find that out?

Another possibility, don't know how you have it setup... You are pointing to a URL reachable from your device at home, but not from other devices through the Internet.

To see if your app starts without internet, remove you app from memory of your device, then go to settings and set airplane mode to on for a short while, just to do the test. Start the app and see what happens.

If you want you can email me your app and i can try it out here. PM me if you want. Miguel

I don't know....When I open it on my devices I'm either in cell network or WiFi. How would I find that out?

Ok..internet suggestion....the home screen doesn't point to a url so....why wouldn't that load?

What is your home screen?

Have you tried the test?

@Alan...yes. no issue. The first rejection stated the app could not be loaded on IOS 6.3.1 running cellular or WiFi networks. The second iPad I tested on is only 3 weeks old and connected to both Verizon and WiFi.

@madrod: App is a tabbed layout and loads a simple menu.

I had this problem with another BT member. The problem was his Splash plugin. After modifying the BT Control Panel to disable the Splash screen, and copying the config file into Xcode, his white screen problem disappeared. -- Niraj