Discussion Forums  >  App Store Rejections

Replies: 5    Views: 291

richardemery839
Aspiring developer
Profile
Posts: 258
Reg: May 15, 2013
Bangkok
9,480
08/08/14 10:51 PM (5 years ago)

Metadata rejected - images from simulator not good enough

One little complaint about my mag. app. the reviewer did not like that I had only used simulator screenshots - no one ever mentioned this along the way.

So I have taken new shots using iPhone 5C 3.5 but can't seem to load them on to iTunes page. The size is correct and the DPI is correct that just leaves the RGB colour space. Anyone know how I can check and if need be change the settings on the colour of an image?
 
Ed Goodall
Fusion Technology
Profile
Posts: 422
Reg: Oct 01, 2011
Wiltshire, UK
12,320
like
08/09/14 12:38 AM (5 years ago)
I use Simulator screenshots all the time, so that's a bit weird!

And iPhone 5C 3.5? The 5C is 4, not 3.5. You can check the size is correct by opening the images in Preview and going to Tools > Adjust size. I found once that although it is the size of the device, actually they want it double (or sometimes triple the size) so they can shrink and enlarge when needed.
 
AlanMac
Aspiring developer
Profile
Posts: 2612
Reg: Mar 05, 2012
Esher, UK
37,120
like
08/09/14 01:46 AM (5 years ago)
I *always* use simulator images, As long as I use the sizes that Apple dictate, I have never ever had a problem. Why would the quality be worse?
 
richardemery839
Aspiring developer
Profile
Posts: 258
Reg: May 15, 2013
Bangkok
9,480
like
08/09/14 02:09 AM (5 years ago)
Thanks guys. Still learning new stuff everyday. I knew televisions were measured corner to corner not width x height but not phones.

Anyway will soon see if the reviewer likes the new ones or not.

It is odd though because the pictures on the simulator look exactly like the ones on the phone.
 
Mike the App Guy
Lost but trying
Profile
Posts: 435
Reg: Sep 19, 2011
Birmingham, Ala...
5,900
like
08/09/14 07:03 AM (5 years ago)
Those of you using simulator only screenshots, are you testing only on the simulator too, or are you using an iphone or ipad??

How do you take screenshots from the simulator? Do you use a program, or just do command+shift+4 to capture that area??
 
Ed Goodall
Fusion Technology
Profile
Posts: 422
Reg: Oct 01, 2011
Wiltshire, UK
12,320
like
08/09/14 07:05 AM (5 years ago)
I test on simulator, iPhone 4, 5 and iPad Air.

In the top bar on Mac where it has the apple logo and iOS simulator etc, there is an option in one of the menus to save a screenshot to the desktop.
 

Login + Screen Name Required to Post

pointerLogin to participate so you can start earning points. Once you're logged in (and have a screen name entered in your profile), you can subscribe to topics, follow users, and start learning how to make apps like the pros.