App not loading on Samsung galaxy S4

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ridgerock Veteran developer Posts: 183 Reg: May 19, 2011 Louisville 1,830	confirm \| cancel 03/29/14 08:09 AM (10 years ago) App not loading on Samsung galaxy S4 Strange issue here. Can't get our new Android Core 3.0 apps to load on some Galaxy S4 devices. We have an S4 that works fine for us but we have had several complaints that our apps can not be downloaded on just S4's. When you download the app the splash screen comes up and then the error loading screen pops up. We have made sure the pictures within the app are the right size. Any suggestions? Also, the apps seem to work fine on all other Androids. Title Comments Strange issue here. Can't get our new Android Core 3.0 apps to load on some Galaxy S4 devices. We have an S4 that works fine for us but we have had several complaints that our apps can not be downloaded on just S4's. When you download the app the splash screen comes up and then the error loading screen pops up. We have made sure the pictures within the app are the right size. Any suggestions? Also, the apps seem to work fine on all other Androids.

SmugWimp Smugger than thou... Posts: 6316 Reg: Nov 07, 2012 Tamuning, GU 81,410	03/29/14 04:54 PM (10 years ago) How odd. If it works on 'some' and not 'all' ? Time for testing. Change the content of your current home screen. Any difference? Change your home screen to something else. Any difference? Change the API build of the app. Any difference? Try anything you can to ensure that it will or will not work in a specific situation. And good luck! Cheers! -- Smug Comments How odd. If it works on 'some' and not 'all' ? Time for testing. Change the content of your current home screen. Any difference? Change your home screen to something else. Any difference? Change the API build of the app. Any difference? Try anything you can to ensure that it will or will not work in a specific situation. And good luck! Cheers! -- Smug

ridgerock Veteran developer Posts: 183 Reg: May 19, 2011 Louisville 1,830	03/29/14 05:12 PM (10 years ago) Great advice. Thanks Smug as always. Comments Great advice. Thanks Smug as always.

krompa Lost but trying Posts: 257 Reg: Jun 14, 2013 Bristol 8,820	03/30/14 01:36 AM (10 years ago) Hi ridgerock It is worth noting that Samsung provide emulators to test your app. You have to create an account (free) and you get a limited number of testing credits: http://developer.samsung.com/remotetestlab/rtlDeviceList.action# You will note there are quite a few different versions of the s4 working on different android versions which is likely to be he cause of the problem. I had the same problem with the s3. One friend said my app worked fine on their s3 and another said it didn't. Comments Hi ridgerock It is worth noting that Samsung provide emulators to test your app. You have to create an account (free) and you get a limited number of testing credits: http://developer.samsung.com/remotetestlab/rtlDeviceList.action# You will note there are quite a few different versions of the s4 working on different android versions which is likely to be he cause of the problem. I had the same problem with the s3. One friend said my app worked fine on their s3 and another said it didn't.

krompa Lost but trying Posts: 257 Reg: Jun 14, 2013 Bristol 8,820	03/30/14 01:37 AM (10 years ago) The remote test lab is also faster than the AVD emulator in Eclipse - in my experience. Comments The remote test lab is also faster than the AVD emulator in Eclipse - in my experience.

SmugWimp Smugger than thou... Posts: 6316 Reg: Nov 07, 2012 Tamuning, GU 81,410	03/30/14 01:40 AM (10 years ago) Glaciers are faster than the AVD emulator in Eclipse. ;) Cool tip on the Samsung accounts. Thanks! Cheers! -- Smug Comments Glaciers are faster than the AVD emulator in Eclipse. ;) Cool tip on the Samsung accounts. Thanks! Cheers! -- Smug

krompa Lost but trying Posts: 257 Reg: Jun 14, 2013 Bristol 8,820	03/30/14 02:03 AM (10 years ago) I have just spotted this, but haven't used it yet - Samsung SDK download including emulators http://developer.samsung.com/android/technical-docs/Using-Samsung-Emulators-for-Android-Application-Development On a similar note, Sony provide an SDK to run their devices on the AVD emulator - which I have used before and find very useful (I think @cmcoffee posted this originally, so hats off to him for finding it): http://developer.sonymobile.com/knowledge-base/sony-add-on-sdk/install-the-sony-add-on-sdk/ Comments I have just spotted this, but haven't used it yet - Samsung SDK download including emulators http://developer.samsung.com/android/technical-docs/Using-Samsung-Emulators-for-Android-Application-Development On a similar note, Sony provide an SDK to run their devices on the AVD emulator - which I have used before and find very useful (I think @cmcoffee posted this originally, so hats off to him for finding it): http://developer.sonymobile.com/knowledge-base/sony-add-on-sdk/install-the-sony-add-on-sdk/

AlanMac Aspiring developer Posts: 2612 Reg: Mar 05, 2012 Esher, UK 37,120	04/18/14 08:26 AM (10 years ago) I have just released an app on BT 3.0 that I have been told won't run at all on a Galaxy SIII. Just wondering, did you ever get to the bottom of this? Comments I have just released an app on BT 3.0 that I have been told won't run at all on a Galaxy SIII. Just wondering, did you ever get to the bottom of this?

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