Discussion Forums  >  Plugins, Customizing, Source Code

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CapItan Galactic
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02/16/14 07:54 AM (11 years ago)

Map Plugin crashes app when opened in i0S 7

Anyone have an idea why the map plugin would crash the app when opened? Everything was working fine prior to upgrading to iOS 7 last fall. I pulled the app (ancient sites) from the app store due to it not working properly and have not had the time to deal with for the last few months. I do have other apps that run the map plugin and are working fine with iOS 7 so not sure where the problem lies. Any guidance is appreciated.
 
LA
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02/16/14 08:31 AM (11 years ago)
Welcome @CapItan Galactic, When you say the App crashes when opened, do you mean the map is the first screen or opens but crashes when you click on the map screen? What does the logcat console say when it crashes? LA
 
CapItan Galactic
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02/16/14 10:05 AM (11 years ago)
@LA, Thanks for the reply. The app itself and all screens load just fine. The map is accessible from the home screen and/the bottom menu. When you click on the map, the map opens very briefly, then the whole app will shut down. It still remains open in the background in iOS but reloads when opened. A little background on the app: It's a collection of approx 50 ancient sites from around the world which each have there own screen with description and photo. The map is one of the coolest features because it shows the pushpins on the world map and users can pinch and zoom in to view the sites from satellite view. We had it up and running for over a year and then after the iOS7 upgrade, the crashes started happening so we took it down. I can always put it back up on the app store and just not charge for it for troubleshooting purposes if you want to download and check it out. Rob
 
CapItan Galactic
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02/16/14 11:52 AM (11 years ago)
I've been playing around with the screen data url for the map page. I had set for default (see below): http://www.buzztouch.com/appdata/v1.5.php?command=getChildItems&appGuid=[buzztouchAppId]&apiKey=[buzztouchAPIKey]&screenId=[screenId] If I hard code the buzztouchAppId key and API key, the app does not crash when the map opens but the location pins do not load. I tried also hard coding the screenId but that does nothing. That seems like some progress but still strange. Rob
 
CapItan Galactic
I hate code!
Profile
Posts: 24
Reg: Jan 04, 2012
NOLA
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02/17/14 08:27 AM (11 years ago)
I've been playing around with the screen data url for the map page. I had set for default (see below): http://www.buzztouch.com/appdata/v1.5.php?command=getChildItems&appGuid=[buzztouchAppId]&apiKey=[buzztouchAPIKey]&screenId=[screenId] If I hard code the buzztouchAppId key and API key, the app does not crash when the map opens but the location pins do not load. I tried also hard coding the screenId but that does nothing. That seems like some progress but still strange. Rob
 

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