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Disco Troll
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01/10/14 05:55 AM (11 years ago)

Email image - no Email option on HTC

Hi - I'm having a bit of trouble with my Android App and the 'Email Image' plugin by GoNorthWest. Everything works fine and if I run it through any emulator I can take a picture and email it to myself but if loaded onto an Android phone (in this case an HTC) the option to email the image isn't given (on the phone used it just offered things like Dropbox which the owner of it has accounts with). Would anyone have an idea of why this may be? I've taken out some of the permissions required by the App - sure I've not done anything that affects the emailing of pictures but I'm not sure now. If anyone has any ideas I'd be really grateful. Many thanks, DT.
 
SmugWimp
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01/10/14 07:39 AM (11 years ago)
Do you have an APK available? I can try it on my device. That would settle the matter of it being software or hardware. Cheers! -- Smug
 
Disco Troll
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01/10/14 09:58 AM (11 years ago)
Hi Smug - The App can be found here: https://play.google.com/store/apps/details?id=com.tasso1 It's just a splash screen then the 'Email-a-picture' screen - if you get a chance to look at it and see if it works on your phone that would be great. Many thanks, DT.
 
GoNorthWest
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01/10/14 11:05 AM (11 years ago)
Hi DT, I installed the app and it works just fine with my Nexus 7 tablet. Gives me a whole option of ways to email the image, including using email! Mark
 
AlanMac
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01/10/14 11:40 AM (11 years ago)
Long shot - does the HTC have email configured?
 
Disco Troll
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01/10/14 11:52 AM (11 years ago)
Thanks guys - Mark - not only do you write brilliant plugins but they work for you as well! Good to hear it gave you the email option. AlanMac - That was my first question to the owner - it is set up with two email accounts and was used to email me a picture separately to test that the email function was working.... Hmm... issues are never consistent, are they.....
 
GoNorthWest
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01/10/14 12:01 PM (11 years ago)
Stuff always works for developers, doesn't it! ;-) Very strange situation. It seems like a device specific problem, but it's kinda hard to debug without looking at some LogCat output or something. I'm at a bit of a loss on how to proceed. Mark
 
Disco Troll
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01/10/14 12:04 PM (11 years ago)
Yeah - I know how we all come on here and just say things like "it's not working" which is of no use to anyone. I'm getting together some friends next week and forcing them to load the app and see if I can get any consistency with phones that do or don't work. Just one thing - it couldn't be an android version issue, could it?
 
AlanMac
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01/10/14 12:31 PM (11 years ago)
I just installed it. It worked for me!
 
GoNorthWest
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01/10/14 01:40 PM (11 years ago)
I doubt that it's an Android version issue. If the version wasn't compatible, the app wouldn't even install. Based on my and Alan's findings thus far, it seems like a config issue on the device itself. Mark
 
SmugWimp
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01/10/14 02:22 PM (11 years ago)
It seems ok to me. I'm using a Samsung Galaxy Tab Two 7" tablet. https://dl.dropboxusercontent.com/u/115208762/teaimage.png Does the device owner have email setup on the device? Maybe if email is not configured, it's not available? Or maybe it's an HTC thing... Cheers! -- Smug
 
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01/12/14 07:06 AM (11 years ago)
Thanks for the feedback everyone! :-) Confirms that it is all set-up and working as intended, rather than a fault with my App. I'll dig deeper this week and see how this HTC is set-up, just for my own benefit if nothing else....
 
farcat
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01/23/14 02:25 PM (11 years ago)
Hi Guys, Just to let you know that I seem to have the same issue (on Samsung Google Nexus phone). I have a single email account set up. There is no option to email the image, It just ask me over and over to select an image or take a new one. Here is the log Cat: https://www.dropbox.com/s/cb02vgza3j5d246/logCat.txt I am happy to send the APK if it helps. Cheers, Farcat
 
GoNorthWest
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01/23/14 02:28 PM (11 years ago)
I did just have David update the strings.xml file for v3 projects, because there were two entries for cancelling the image select, and none for sending it! Please download your source again, and replace the old strings.xml file with the new one. That might address this problem! Mark
 
farcat
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01/23/14 02:35 PM (11 years ago)
OK, thanks Mark for the quick reply. Lightning fast, as always! Cheers, Farid
 
AlanMac
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01/23/14 03:02 PM (11 years ago)
 
GoNorthWest
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01/23/14 03:03 PM (11 years ago)
With a BIG thanks to Alan for bringing this to my attention, the strings were updated last night by David. They should be good for any new downloads. Mark
 
farcat
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01/24/14 01:02 AM (11 years ago)
Thanks Alan, Mark and David!! Good as new. Farcat
 

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