API cred error

Get Started | Login

Discussion Forums > Self Hosted Control Panels

Replies: 7 Views: 128

cheapwebmonkey Aspiring developer Posts: 38 Reg: Jan 12, 2012 Earth, sometime... 380	confirm \| cancel 12/30/13 09:16 AM (11 years ago) API cred error I have triple ckd my API creeds and they are entered in the config file correctly- I can log into my self hosted panel but when I ck for updates I get the message below: No personal or confidential information is passed between this server and the buzztouch.com servers when the "Check for Updates" button is clicked. A Buzztouch Self Hosted API Key is required for these features. Error! Could not establish connection to the buzztouch.com API. Check your API credentials? Title Comments I have triple ckd my API creeds and they are entered in the config file correctly- I can log into my self hosted panel but when I ck for updates I get the message below: No personal or confidential information is passed between this server and the buzztouch.com servers when the "Check for Updates" button is clicked. A Buzztouch Self Hosted API Key is required for these features. Error! Could not establish connection to the buzztouch.com API. Check your API credentials?

PSMDanny Apple Fan Posts: 1166 Reg: Dec 09, 2011 Heerlen 21,940	12/30/13 01:12 PM (11 years ago) Hi cheapwebmonkey, Sorry to hear you have some problems. I think there are 3 possible reasons why you are getting this error: 1. you didn't enter the correct api credentials in the config.php file 2. your server doesn't work with cURL (if you don't know what it is you can ask your hosting company if this is installed and configured correctly) 3. your password contains 'strange' characters. Some php installations require you to escape strange characters. e.g. your password = test$123'abc in your config you should enter: test\$123\'abc notice the backslash before any strange character. Hope this info helps. Best Regards, Danny Comments Hi cheapwebmonkey, Sorry to hear you have some problems. I think there are 3 possible reasons why you are getting this error: 1. you didn't enter the correct api credentials in the config.php file 2. your server doesn't work with cURL (if you don't know what it is you can ask your hosting company if this is installed and configured correctly) 3. your password contains 'strange' characters. Some php installations require you to escape strange characters. e.g. your password = test$123'abc in your config you should enter: test\$123\'abc notice the backslash before any strange character. Hope this info helps. Best Regards, Danny

cheapwebmonkey Aspiring developer Posts: 38 Reg: Jan 12, 2012 Earth, sometime... 380	12/30/13 01:24 PM (11 years ago) Hello Danny- Thanks, but I have been running the self hosted server since the 1.0 iteration, this was just an upgrade to 3.0, not a new install. My password is alphanumeric only, triple checked the API info in the config and the server has always worked with cURL Comments Hello Danny- Thanks, but I have been running the self hosted server since the 1.0 iteration, this was just an upgrade to 3.0, not a new install. My password is alphanumeric only, triple checked the API info in the config and the server has always worked with cURL

PSMDanny Apple Fan Posts: 1166 Reg: Dec 09, 2011 Heerlen 21,940	12/30/13 01:32 PM (11 years ago) Hi, Sorry to hear that wasn't the solution. But..... if this is the case you should have something wrong in the config.php. Just guessing - the app physical path??? Have you done the install/upgrade correctly - there are some changes in the config.php compared to the old version? Best Regards, Danny Comments Hi, Sorry to hear that wasn't the solution. But..... if this is the case you should have something wrong in the config.php. Just guessing - the app physical path??? Have you done the install/upgrade correctly - there are some changes in the config.php compared to the old version? Best Regards, Danny

cheapwebmonkey Aspiring developer Posts: 38 Reg: Jan 12, 2012 Earth, sometime... 380	12/30/13 01:46 PM (11 years ago) I am going to reinstall the 3.0 update and see what I get Comments I am going to reinstall the 3.0 update and see what I get

cheapwebmonkey Aspiring developer Posts: 38 Reg: Jan 12, 2012 Earth, sometime... 380	12/30/13 06:37 PM (11 years ago) Re-install fixed the issue however now, when I click the check for updates to the server software, I get the message that I need to update to 3.0, even tho I just installed the latest update- so odd. Comments Re-install fixed the issue however now, when I click the check for updates to the server software, I get the message that I need to update to 3.0, even tho I just installed the latest update- so odd.

PSMDanny Apple Fan Posts: 1166 Reg: Dec 09, 2011 Heerlen 21,940	12/31/13 02:35 AM (11 years ago) Hi, Good to hear. Try this: open the config.php and change the version number in there. define("APP_CURRENT_VERSION", "3.0.0"); Best Regards, Danny Comments Hi, Good to hear. Try this: open the config.php and change the version number in there. define("APP_CURRENT_VERSION", "3.0.0"); Best Regards, Danny

cheapwebmonkey Aspiring developer Posts: 38 Reg: Jan 12, 2012 Earth, sometime... 380	01/02/14 07:52 PM (11 years ago) Yep- fixed- thanks Danny Comments Yep- fixed- thanks Danny

Login + Screen Name Required to Post Login to participate so you can start earning points. Once you're logged in (and have a screen name entered in your profile), you can subscribe to topics, follow users, and start learning how to make apps like the pros.