Discussion Forums  >  App Store Rejections

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dianareed
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04/11/13 08:07 AM (11 years ago)

Back again....

So second rejection. Same issue. I just have no idea where this is occurring so I have no idea how to fix it. Help is more than appreciated. Report: We found that your app exhibited one or more bugs, when reviewed on an iPad running iOS 6.1.2, on both Wi-Fi and cellular networks, which is not in compliance with the App Store Review Guidelines. The app fails to display any content (see attached screen shot).
 
COOKUP
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04/11/13 08:16 AM (11 years ago)
have you tested your app on an ipad running ios 6.1.2? from the looks of it, Apple is saying that your app displays nothing on the ipad running ios 6.1.2. if you don't have an ipad, just use the virtual device in eclipse, but make sure you change the device type to ipad. You may also have to update your x-code to use 6.1.2.
 
SheriDee
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04/11/13 08:20 AM (11 years ago)
Make sure that you have the updated buzztouch source code as well.... Test test test.... You came this far you can do it! Many of us get a rejections from apple.... Learn and move on. Hope that helps
 
Crown Solutions
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04/11/13 08:28 AM (11 years ago)
Always update you config file in your xcode project just before you submit. If you don't the tester has to hit refresh to get the latest changes.
 
jvalley
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04/11/13 08:33 AM (11 years ago)
Yes make sure you update your config file.. The tester will not hit refresh.. I learned this the hard way twice.. Got rejected because a url in the sent config was for google.com and on the cp it was correct.. it updated in the sim but did not update the config in Xcode so i kept sending it incorrectly.. i told the reviewer to hit refresh :) but they will not. You might also want to implement this just in case <a href="https://www.buzztouch.com/files/howtos/AutomaticRefresh.pdf" target="_blank" rel="nofollow">https://www.buzztouch.com/files/howtos/AutomaticRefresh.pdf</a>
 
COOKUP
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04/11/13 08:36 AM (11 years ago)
config file sounds like the problem.
 
dianareed
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04/11/13 10:05 AM (11 years ago)
Thanks folks. Yes, test, test, I get that. But this has tested fine on my iPad even after removing and rerunning the app in the latest IOS. So I should re-download the entire source code package and re-open in Xcode? A previous poster in a previous thread suggested "copy the bt_config.txt from your control panel and replace the one in your source code" I did that, but again...second rejection.
 
SheriDee
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04/11/13 10:59 AM (11 years ago)
pm me and I can test it on ipad generation one for you if you would like. Test flight is a good place to get testers for your application. https://testflightapp.com/dashboard/
 
mysps
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04/11/13 12:18 PM (11 years ago)
Try removing the app from the simulator or reset the content settings. You should be able to see the true app's content. But I agree with the above ..the config file needs to synchronized. I remember my first rejections were because of the same issue! You'll get it :)
 
dianareed
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04/12/13 05:17 PM (11 years ago)
Ok, so I installed the app on a second iPad. Brand new...latest IOS. No issues here. App loads, screen loads, everything works. Argh!! So what's the problem? If I download the source code again, does that mean starting all over?
 
COOKUP
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04/12/13 06:15 PM (11 years ago)
No. Downloading the source code doesn't mean starting over. Your configuration data will still be the same and the screens you created in the control panel will not change.
 
COOKUP
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04/12/13 06:26 PM (11 years ago)
If you added other other libraries like scringo in eclipse. You will have to re add them.You will also have to archive and resubmit the package again.
 
dianareed
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04/15/13 04:19 AM (11 years ago)
Thanks!!
 
WebNevees
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04/16/13 06:47 AM (11 years ago)
I keep any changes I made to my source code (customizations and stuff) with a comment just above it like: //WEBNEVEES: added 44 to next line just to make up for blah blah blah [ACTUAL CODE HERE] +44 this way I can just search for my comments whenever I am forced to restart from new source code. It'll make life easier I promise!
 

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