Hi all, sorry if this has been answered before, but I'm getting this error when I try to change an image on a screen: An error ocurred in running the fnExecuteNonQuery() method in utilityFunctions.php (6) Is it a problem with the image itself, or something else? Thanks, Sarah

Are you running on Xcode or Eclipse?

(or Android Studio)

xcode

A re-download of the source code could do the trick. But equally, it might be a problem with the JSON. Could you copy all the Configuration Data (from your Buzztouch control panel) to this website and see if there are any problems. http://jsonlint.com

Thanks- I tried the website (hadn't known about that- thanks!) and it says it's valid. I'll try re-downloading and see what happens.

Redownloading is definitely the next best solution.

Failing that, I recommend you download a previous version of Xcode. Buzztouch hasnt yet optimised it's code for iOS 7 and Xcode 5. This is coming. If your redownload doesn't work, the download Xcode 4.6.3 and then recompile.

That's a control panel error I've seen a lot. I can look up what causes it tomorrow if you are still stuck.

Happened to me, what I did was upload a different file format so if i originally put a png, and even i deleted it still there, so i uploaded a jpg then it changed, im using xcode5 and ios7

Thanks so much everyone- re-downloading does not change anything, and uploading a png instead also gets the same error. I'm using Xcode 5.0.1 and iOS 7, so I'll probably download a previous version of Xcode or wait for the BT update. Other things change as well, like the back button is gone on the screens and redoing those doesn't change things either… Susan do you think you can look up what's causing this? Thanks again all!

You are self-hosting, right? This error is from the includes/utilityFunctions.php file. At the end I cut and past the code that is triggering the error. I believe what it is saying is that you sent a query (made a change on the control panel) and you connected, and you should have a result--i.e. the change should be made to your control panel. However, there is no result back from the query, and so you get the error below. (See the code at the end.) I am afraid that is all I know off hand--it may be best to reach out to [email protected] to see if he can fix it. Here is a link that may be off help on the same issue: http://www.buzztouch.com/forum/thread.php?tid=D62D74D37226E42B38DF537&fid=A00805FCC9962ECBA15A891&sortColumn=FT.id&sortUpDown=DESC&currentPage=1 And here is the code that triggers the error. $result = mysql_query($theSql, $conn); if($result){ return 1; }else{ if(APP_ERROR_REPORTING > 0){ die("fnExecuteNonQuery :: fnDbGetResult (get result)<br>" . fnSqlError()); }else{ die("An error ocurred in running the fnExecuteNonQuery() method in utilityFunctions.php (6)"); } } } // end if connected

Thanks, Sue, but I'm not self-hosted. I'll send Danny an email, though, and check out the link you mentioned.

Then the problem is in the BT system. Hmm. Because the code is similar I think the problem is the same. What plugin are you working in? What is the file name of your png?

Hi Sue, I just got an email from Danny and tried deleting the screen and image, and creating a new screen and uploading the image. Now I'm getting the error for every aspect of that screen- Nav bar, button layout, images, etc. Waiting for word from Danny but if you have thoughts as well, that would be great. It's a menu button screen.

Ok… I'm embarrassed to say all that was wrong was that my nickname for the screen had an apostrophe!! But I still don't get why it had worked before… Oh well! Live and learn. =)

LOL! We all should have thought of that.