Discussion Forums  >  BT.com Website, Account Questions

Replies: 4    Views: 115

krompa
Lost but trying
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Reg: Jun 14, 2013
Bristol
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06/22/16 01:41 PM (3 years ago)

Account renewal attempt

I have just tried to renew my account using the monthly renewal option. I entered my card details and submitted, but there is no user feedback from the BT site to say if the renewal was successful (or not). My renewal date (today) has stayed the same - so I'm left with the feeling that it has not worked.

Is this the experience of others?

How do I follow up, as there doesn't appear to be a contact email provided by BT?

Help appreciated.
 
Red Dog
buzztouch Evangelist
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06/22/16 07:00 PM (3 years ago)
I am guessing it did not work since you still have your 3 year badge.
Try to link up with https://www.buzztouch.com/Stephen+Mercurio

He should be able to help.
 
Stephen Mercurio
buzztouch Evangelist
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06/23/16 08:07 AM (3 years ago)
I have extended your membership through June 30. I have also emailed you.

Thanks.
 
AlanMac
Aspiring developer
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06/24/16 08:24 AM (3 years ago)
Stephen, I've pinged you a message on a related issue. Thanks, Alan
 
krompa
Lost but trying
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06/26/16 08:26 AM (3 years ago)
Thanks Stephen & Red Dog
 

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