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Replies: 6    Views: 169

McAppy
Lost but trying
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Reg: Nov 28, 2011
Perth, WA
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02/14/12 08:06 PM (12 years ago)

Email me when somebody replies to Forum discussion not working

not sure if its a setting but despite checking the box to Subscribe to a discussion topic, I have never got any emails when somebody replies to a Forum discussion?
 
GoNorthWest
buzztouch Evangelist
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Reg: Jun 24, 2011
Oro Valley, AZ
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02/14/12 08:16 PM (12 years ago)
Hi Hopster, The check box is set by default...are you checking it again, which perhaps unchecks it? Did you get this reply? Mark
 
McAppy
Lost but trying
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Posts: 82
Reg: Nov 28, 2011
Perth, WA
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02/14/12 08:23 PM (12 years ago)
yes i've never touched the check box its always set, and no i didnt get an email re this reply ps - I also have some info on that popup post if you get a chance to look at that.
 
GoNorthWest
buzztouch Evangelist
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Reg: Jun 24, 2011
Oro Valley, AZ
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02/14/12 08:59 PM (12 years ago)
Hi Hopster, Check your My Account tab and make sure your email address is set correctly? I saw the popup post info...will take a look at it as soon as I can. Mark
 
McAppy
Lost but trying
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Posts: 82
Reg: Nov 28, 2011
Perth, WA
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02/15/12 01:19 AM (12 years ago)
stop looking!!... I found all these emails tucked away in microsofts exchanges spam quarantine! unusual as i've typically never found this before with anything but real spam.
 
David @ buzztouch
buzztouch Evangelist
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Reg: Jan 01, 2010
Monterey, CA
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02/15/12 01:44 AM (12 years ago)
@hopster: Maybe we send real spam! So kidding. Email services are getting harder and harder these days and for sure our outbound server is 'basic.' I think eventually we'll need to pay a third party like SendGrid or MailChimp or something to begin processing outbound mail. Bummer but may not be anyway around it because so many services flag forum mail as spam.
 
McAppy
Lost but trying
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Posts: 82
Reg: Nov 28, 2011
Perth, WA
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02/15/12 07:37 AM (12 years ago)
the email I'm using is a company domain name so its not as if its a hotmail type account which normally do cause an issue. One smtp server we have been recommended for such issues is sendgrid.
 

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