Discussion Forums  >  App Store Rejections

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Sherry
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01/07/14 12:19 PM (8 years ago)

1st iOS app rejected

Well if I was a reviewer and wondered why I had a high workload I would have to admit it's due to self inflicted stupidity. Well now I've heard it all, my app was rejected because it started with a black screen. Which technically speaking is not actually correct because it starts with BT screen splash. "2.2 We found that your app exhibited one or more bugs, when reviewed on an iPad running iOS 7.0.4, on both Wi-Fi and cellular networks, which is not in compliance with the App Store Review Guidelines. The app launches with a black screen. For discrete code-level questions, you may wish to consult with Apple Developer Technical Support." The one good thing is if this is all they can find that's wrong then YAY. To fix this should I just replace the black images I have in xcode with the same image I have used in the bt screen splash plugin (with correct dimensions)?
 
mrDavid
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01/07/14 12:35 PM (8 years ago)
Yup. Exactly. David
 
Sherry
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01/07/14 12:46 PM (8 years ago)
Thanks David for confirmation. Hopefully it will be 2nd time successful :)
 
EdReyes
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01/07/14 01:03 PM (8 years ago)
Wow as simple as that, can't wait for my first review.
 
GoNorthWest
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01/07/14 01:48 PM (8 years ago)
I always replace those launch screens with what I want as my "splash screen." That way I don't have to use the Splash Screen Plugin, and it satisfies Apple's desire to appear as though something is happening while the app is loading! Mark
 
EdReyes
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01/07/14 01:56 PM (8 years ago)
@Mark, exactly my thoughts, to not heavily rely on plugins, especially if its already an option to change in xcode.
 
GoNorthWest
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01/07/14 02:18 PM (8 years ago)
Yep! I actually read the Apple documentation on those files a while back, and they suggested it load an image that is sort of an outline of the app. The example they use is the stock app they ship...their default files load a graphic of what the app looks like without data, while they load the data in the background. That makes it "look" like the app is up and running, but it's actually still initializing. Pretty sneaky! But I just use them as splash screens! Mark
 
tb
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01/07/14 03:16 PM (8 years ago)
There is actually a big difference between splash and launch images. Let me put it simply for the people who have less than Mark's points. Launch images are an offline Xcode image, that has nothing to do with Buzztouch. A launch image is shown while the app is loading, and the loading time will reduce with newer devices. On the other hand, Splash screens are plugins on your control panel. Splash screens show after the app has loaded and are a delay to revealing the app. This sometimes can be quite good, because the new phones load within one or two seconds. If you want people to see your company logo for longer, you can use a splash screen. Also, splash screens can use transitions. The Launch images are just static images. You can use separate images for splash screens and launch images, because you might want to have more than one image for the launch. I do this in my Woodstock app.
 
SmugWimp
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01/07/14 03:18 PM (8 years ago)
I'm standing behind Mark nodding my head I have used splash screens, but I have been using launch screens for a while now. I typically use some 'similar' graphics for launch screens and backgrounds, to keep it all somewhat uniform. Cheers! -- Smug
 
tb
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01/07/14 03:22 PM (8 years ago)
I agree. I also generally don't use splash. The thought of delaying a user is somewhat wrong. Surely we should be supporting quicker speeds.
 
EdReyes
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01/07/14 03:31 PM (8 years ago)
on more advanced apps my usage would be to have my apps outline as my launch image then have a splash screen if needed ie. a slightly transparent overlay with hand pointers or arrows pointing out zones within the app, any legal disclaimer or maybe client contact info before a set transition or call to action
 
Sherry
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01/07/14 03:37 PM (8 years ago)
Thanks everyone for the advice. I've deleted the splash screen altogether and replaced the black launch images with graphic images in all the different orientations and sizes on xcode. This is a better way to do it, just a pity I have to wait again for app to be reviewed when it was literally a 1 second black flash on the screen :)
 
GoNorthWest
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01/07/14 03:41 PM (8 years ago)
Thanks for the clarification, Thomas. I should have made it clear that I was using a launch image as a splash screen! Mark
 
Sherry
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01/07/14 04:03 PM (8 years ago)
Don't worry Mark I understood exactly what you meant but if this can help some other 1st time novice that's the purpose of the post.
 
SmugWimp
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01/07/14 04:14 PM (8 years ago)
Sherry, Are you and Ed related? You guys look like twins ;) Cheers! -- Smug
 
tb
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01/07/14 04:22 PM (8 years ago)
@Sherry... I agree that it is a little annoying to resubmit. When you update apps, they are joined to a separate queue and the review times are quicker. However because you are resubmitting a rejected app, you will likely have roughly the same review time.
 

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