Hi, Sorry for the subject above :) Actually I just want to try my luck before I scrap my Droid phone. FYI, my phone(Samsung S I9003) could not run any app created using buzztouch. I dont know why and this problem sound silly. I keep getting "Somethings not right There was a problem loading the apps configuration data. See the LogCat (console) output in Eclipse. " My app work well with other phones except this one. I though it might be software issue but after I upgrade to Gingerbread problem still there. anyone can advice or at least give me idea what should I do with this phone beside throw it.. :)

sounds like an issue accessing the internet?

I'm not too sure. but my device connect through wireless and accessing internet like youtube, facebook all are perfect.

Can you hook it up to Eclipse and grab the LogCat?

We'll for sure want to see LogCat output to help figure out what's going on. Could be something super simple. Keep in mind that some hardware simply won't work as expected. Not all Android phones are created equal, and not all versions of Android software running out there are the same. Different phone providers change the software to suit their needs. If you get your app running on 98% of the phones out there...that's something to be proud of. Granted...your phone is a relatively new one, but that doesn't mean there isn't something unique about it causing the problem. Mark

Sure. thanks Chris and Mark. I will get the logcat and share it here. At least you guys give me some light. Terima Kasih

Have you tried the same project on a different device, or maybe the simulator? Cheers! -- Smug

Hi Smug, Yes, I did. Currently I'm using Samsung S3 and Note 10.1 for my apps and both are working fine. except this phone..

Well, if it works on one device and not the other, we can reasonably assume that your code is ok. But 'your code' on 'that device' might not be so great... What version of Android is it? Does it match (or exceed) your minimum API Level (Google API 8) ? Like Mark (GoNorthWest) stated; Android is almost a moving target, and many devices (regardless of what their specifications say) will just not work. Most do, but some won't. This post says it's in the list of supported devices: http://www.buzztouch.com/forum/thread.php?tid=2AD85548B14CCABAF84F1ED&currentPage=293 However at the bottom I see where Fred mentions that "BTv1.5 has a problem with Android os version 2.3.3 and 2.3.4." I see your particular model 'came' with Android 2.2 (Froyo) but was upgradable to v2.3; so it may be that your phone had an OS upgrade... I see where you've been having issues with this particular device since January... Check your Phone OS; it may just be that it has an incompatible OS. Cheers! -- Smug

Hi Smug, Thanks for the reply. However I not really get the point. I check from google play store and some of devices which is version 2.33 - 2.3.7 use my app. This is proof where I ask my friend to install and its working fine. same device & same version see image https://www.dropbox.com/s/k1b56xthupkcllv/Capture.PNG can anyone point me how to get the actual logcat error? I'm lost now. I set to debug and choose verbose. but the log keep coming even though i did not run as the project. I didnt know how to get the actuall error

Try going through Mark's how-to document on debugging: https://www.buzztouch.com/files/howtos/Problem_Reporting_and_Basic_Debug_v1.0.pdf

Hi Smug, Chris Below is the error log. Hope this is enough for you to help. Really Appreciate ++++++++++++++++++++++++++++++++++++ 06-13 18:05:19.068: D/StatusBarManagerService(1475): manageDisableList what=0x0 pkg=android 06-13 18:05:19.075: W/ActivityManager(1475): Trying to launch com.mandiwajib/.BT_activity_root 06-13 18:05:19.083: W/ZZ(3342): BT_activity_root:onCreate 06-13 18:05:19.200: W/ZZ(3342): BT_activity_root:loadAppData 06-13 18:05:19.216: W/ZZ(3342): BT_device:updateDeviceConnectionType: ConnectionType: WIFI 06-13 18:05:19.216: W/ZZ(3342): BT_device:updateDeviceSize This device has a screen size of: 480 (width) x 800 (height). 06-13 18:05:19.216: W/ZZ(3342): BT_device:updateDeviceSize This application considers this to be a "small device" 06-13 18:05:19.224: W/ZZ(3342): BT_device:updateDeviceSize This device is in "portrait" orientation. 06-13 18:05:19.224: W/ZZ(3342): BT_activity_root:loadAppData loading BT_config.txt from /assests folder in Eclipse project... 06-13 18:05:19.271: V/AudioPolicyManager(1336): stopOutput() output 1, stream 1, session 70 06-13 18:05:19.279: V/AudioPolicyManager(1336): getNewDevice() selected device 0 06-13 18:05:19.279: V/AudioPolicyManager(1336): setOutputDevice() output 1 device 0 delayMs 0 force 0 06-13 18:05:19.279: V/AudioPolicyManager(1336): setOutputDevice() setting same device 0 or null device for output 1 06-13 18:05:19.357: I/ActivityManager(1475): Displayed com.mandiwajib/.BT_activity_root: +284ms 06-13 18:05:19.419: W/ZZ(3342): BT_fileManager: readTextFileFromAssets: "/BT_config.txt" 06-13 18:05:19.435: W/ZZ(3342): BT_activity_root:loadAppData loaded BT_config.txt from /assets folder successfully... 06-13 18:05:19.435: W/ZZ(3342): BT_application: getDataURLFromAppData 06-13 18:05:19.466: W/ZZ(3342): BT_activity_root:loadAppData BT_config.txt file does use a dataURL for remote updates... 06-13 18:05:19.466: W/ZZ(3342): BT_activity_root:loadAppData cachedAppConfig.txt does not exist in the cache... 06-13 18:05:19.466: W/ZZ(3342): BT_application: validateApplicationData 06-13 18:05:19.482: W/ZZ(3342): BT_activity_root: application data appears to be valid JSON... 06-13 18:05:19.482: W/ZZ(3342): BT_application: parseJSONData 06-13 18:05:19.482: W/ZZ(3342): BT_application: parsing core settings... 06-13 18:05:19.490: W/ZZ(3342): BT_application: parsing themes... 06-13 18:05:19.490: W/ZZ(3342): BT_application: parsing tabs... 06-13 18:05:19.490: W/ZZ(3342): BT_application: parsing screens... 06-13 18:05:19.490: W/ZZ(3342): BT_application:parseJSONData done parsing application data 06-13 18:05:19.490: W/ZZ(3342): BT_activity_root:loadAppData An exception occurred (55). java.lang.NullPointerException: replacement == null 06-13 18:05:20.849: E/wpa_supplicant(2698): in wpa_drv_driver_cmd 06-13 18:05:20.849: D/wpa_supplicant(2698): wpa_driver_tista_driver_cmd RSSI-APPROX 06-13 18:05:20.849: D/wpa_supplicant(2698): rssi command 06-13 18:05:20.849: D/wpa_supplicant(2698): wpa_driver_tista_private_send ioctl_cmd = 8000643 res = 0 06-13 18:05:20.857: D/wpa_supplicant(2698): wpa_driver_tista_private_send ioctl_cmd = 810a22 res = 0 06-13 18:05:20.857: E/wpa_supplicant(2698): wpa_driver_tista_get_rssi data -45 beacon -40 success 06-13 18:05:20.857: D/wpa_supplicant(2698): rssi_data -45 rssi_beacon -40 06-13 18:05:20.857: D/wpa_supplicant(2698): buf hasleena rssi -40 06-13 18:05:20.857: E/wpa_supplicant(2698): in wpa_drv_driver_cmd 06-13 18:05:20.857: D/wpa_supplicant(2698): wpa_driver_tista_driver_cmd LINKSPEED 06-13 18:05:20.857: D/wpa_supplicant(2698): Link Speed command 06-13 18:05:20.857: D/wpa_supplicant(2698): buf LinkSpeed 54 06-13 18:05:21.216: E/UsbStorageConnector(1475): listenToSocket -> Communications error 06-13 18:05:21.216: E/UsbStorageConnector(1475): java.io.IOException: No such file or directory 06-13 18:05:21.216: E/UsbStorageConnector(1475): at android.net.LocalSocketImpl.connectLocal(Native Method) 06-13 18:05:21.216: E/UsbStorageConnector(1475): at android.net.LocalSocketImpl.connect(LocalSocketImpl.java:238) 06-13 18:05:21.216: E/UsbStorageConnector(1475): at android.net.LocalSocket.connect(LocalSocket.java:98) 06-13 18:05:21.216: E/UsbStorageConnector(1475): at com.android.server.NativeDaemonConnector.listenToSocket(NativeDaemonConnector.java:102) 06-13 18:05:21.216: E/UsbStorageConnector(1475): at com.android.server.NativeDaemonConnector.run(NativeDaemonConnector.java:85) 06-13 18:05:21.216: E/UsbStorageConnector(1475): at java.lang.Thread.run(Thread.java:1019) 06-13 18:05:21.216: E/UsbStorageConnector(1475): Error in NativeDaemonConnector 06-13 18:05:21.216: E/UsbStorageConnector(1475): java.io.IOException: No such file or directory 06-13 18:05:21.216: E/UsbStorageConnector(1475): at android.net.LocalSocketImpl.connectLocal(Native Method) 06-13 18:05:21.216: E/UsbStorageConnector(1475): at android.net.LocalSocketImpl.connect(LocalSocketImpl.java:238) 06-13 18:05:21.216: E/UsbStorageConnector(1475): at android.net.LocalSocket.connect(LocalSocket.java:98) 06-13 18:05:21.216: E/UsbStorageConnector(1475): at com.android.server.NativeDaemonConnector.listenToSocket(NativeDaemonConnector.java:102) 06-13 18:05:21.216: E/UsbStorageConnector(1475): at com.android.server.NativeDaemonConnector.run(NativeDaemonConnector.java:85) 06-13 18:05:21.216: E/UsbStorageConnector(1475): at java.lang.Thread.run(Thread.java:1019) 06-13 18:05:21.654: I/InputReader(1475): dispatchTouch::touch event's action is 0 06-13 18:05:21.654: I/InputDispatcher(1475): Delivering touch to current input target: action: 0, channel '409e8238 Something's not right (server)' 06-13 18:05:21.872: I/InputReader(1475): dispatchTouch::touch event's action is 1 06-13 18:05:21.872: I/InputDispatcher(1475): Delivering touch to current input target: action: 1, channel '409e8238 Something's not right (server)' 06-13 18:05:21.888: I/AudioTrack(1475): AudioTrack::set channels[4] format[1] sampleRate[44100] 06-13 18:05:21.888: I/AudioFlinger(1336): createTrack() sessionId: 0 06-13 18:05:21.896: V/AudioPolicyManager(1336): startOutput() output 1, stream 1, session 71 06-13 18:05:21.896: V/AudioPolicyManager(1336): getDeviceForStrategy() from cache strategy 0, device 2 06-13 18:05:21.896: V/AudioPolicyManager(1336): getDeviceForStrategy() from cache strategy 0, device 2 06-13 18:05:21.896: V/AudioPolicyManager(1336): getNewDevice() selected device 2 06-13 18:05:21.896: V/AudioPolicyManager(1336): setOutputDevice() output 1 device 2 delayMs 0 force 0 06-13 18:05:21.896: V/AudioPolicyManager(1336): setOutputDevice() setting same device 2 or null device for output 1 06-13 18:05:21.896: V/AudioPolicyManager(1336): releaseOutput() 1 06-13 18:05:22.224: V/AudioPolicyManager(1336): stopOutput() output 1, stream 1, session 71 06-13 18:05:22.224: V/AudioPolicyManager(1336): getNewDevice() selected device 0 06-13 18:05:22.224: V/AudioPolicyManager(1336): setOutputDevice() output 1 device 0 delayMs 0 force 0 06-13 18:05:22.224: V/AudioPolicyManager(1336): setOutputDevice() setting same device 0 or null device for output 1 06-13 18:05:23.857: E/wpa_supplicant(2698): in wpa_drv_driver_cmd 06-13 18:05:23.857: D/wpa_supplicant(2698): wpa_driver_tista_driver_cmd RSSI-APPROX 06-13 18:05:23.857: D/wpa_supplicant(2698): rssi command 06-13 18:05:23.857: D/wpa_supplicant(2698): wpa_driver_tista_private_send ioctl_cmd = 8000643 res = 0 06-13 18:05:23.865: D/wpa_supplicant(2698): wpa_driver_tista_private_send ioctl_cmd = 810a22 res = 0 06-13 18:05:23.865: E/wpa_supplicant(2698): wpa_driver_tista_get_rssi data -45 beacon -40 success 06-13 18:05:23.865: D/wpa_supplicant(2698): rssi_data -45 rssi_beacon -40 06-13 18:05:23.865: D/wpa_supplicant(2698): buf hasleena rssi -40 06-13 18:05:23.865: E/wpa_supplicant(2698): in wpa_drv_driver_cmd 06-13 18:05:23.865: D/wpa_supplicant(2698): wpa_driver_tista_driver_cmd LINKSPEED 06-13 18:05:23.865: D/wpa_supplicant(2698): Link Speed command 06-13 18:05:23.865: D/wpa_supplicant(2698): buf LinkSpeed 54 06-13 18:05:24.708: D/dalvikvm(1571): GC_EXPLICIT freed 584K, 49% free 3498K/6855K, external 9546K/10820K, paused 90ms 06-13 18:05:24.880: W/PowerManagerService(1475): Timer 0x7->0x3|0x0 06-13 18:05:24.880: I/PowerManagerService(1475): Ulight 7->3|0 06-13 18:05:25.224: I/AudioStreamOutALSA(1336): (virtual android::status_t android::AudioStreamOutALSA::standby()) enter 06-13 18:05:25.286: E/AudioStreamOutALSA(1336): Output standby called!!. Turn off PCM device. 06-13 18:05:25.286: I/ALSAStreamOps(1336): [ALSAStreamOps]codecOff mode = 0 06-13 18:05:25.396: I/AudioStreamOutALSA(1336): [AudioOutLock]Relase_wake_Lock 06-13 18:05:26.224: E/UsbStorageConnector(1475): listenToSocket -> Communications error 06-13 18:05:26.224: E/UsbStorageConnector(1475): java.io.IOException: No such file or directory 06-13 18:05:26.224: E/UsbStorageConnector(1475): at android.net.LocalSocketImpl.connectLocal(Native Method) 06-13 18:05:26.224: E/UsbStorageConnector(1475): at android.net.LocalSocketImpl.connect(LocalSocketImpl.java:238) 06-13 18:05:26.224: E/UsbStorageConnector(1475): at android.net.LocalSocket.connect(LocalSocket.java:98) 06-13 18:05:26.224: E/UsbStorageConnector(1475): at com.android.server.NativeDaemonConnector.listenToSocket(NativeDaemonConnector.java:102) 06-13 18:05:26.224: E/UsbStorageConnector(1475): at com.android.server.NativeDaemonConnector.run(NativeDaemonConnector.java:85) 06-13 18:05:26.224: E/UsbStorageConnector(1475): at java.lang.Thread.run(Thread.java:1019) 06-13 18:05:26.224: E/UsbStorageConnector(1475): Error in NativeDaemonConnector 06-13 18:05:26.224: E/UsbStorageConnector(1475): java.io.IOException: No such file or directory 06-13 18:05:26.224: E/UsbStorageConnector(1475): at android.net.LocalSocketImpl.connectLocal(Native Method) 06-13 18:05:26.224: E/UsbStorageConnector(1475): at android.net.LocalSocketImpl.connect(LocalSocketImpl.java:238) 06-13 18:05:26.224: E/UsbStorageConnector(1475): at android.net.LocalSocket.connect(LocalSocket.java:98) 06-13 18:05:26.224: E/UsbStorageConnector(1475): at com.android.server.NativeDaemonConnector.listenToSocket(NativeDaemonConnector.java:102) 06-13 18:05:26.224: E/UsbStorageConnector(1475): at com.android.server.NativeDaemonConnector.run(NativeDaemonConnector.java:85)