Invalid API Credentials (6)

Discussion Forums > Self Hosted Control Panels

Replies: 14 Views: 132

mrDavid BTMods.com Posts: 3936 Reg: May 21, 2011 San Diego, CA 51,910	confirm \| cancel 03/09/13 01:33 AM (11 years ago) Invalid API Credentials (6) Hi all, I have a client on buzztouchmods, his server json/config data won't load up, we get back this error: {"result":{"status":"invalid", "errors":[{"message":"Invalid API Credentials (6)"}]}} I checked his config.php and validated his API, all is OK and validates fine, so why the error when trying to grab json from his app? Cheers, David https://buzztouchmods.com Title Comments Hi all, I have a client on buzztouchmods, his server json/config data won't load up, we get back this error: {"result":{"status":"invalid", "errors":[{"message":"Invalid API Credentials (6)"}]}} I checked his config.php and validated his API, all is OK and validates fine, so why the error when trying to grab json from his app? Cheers, David https://buzztouchmods.com

ianJamesPiano Code is Art Posts: 2661 Reg: Feb 13, 2011 Palm Springs, C... 37,010	03/09/13 01:49 AM (11 years ago) Hi David, Can you download the source code for a project? Curious. Looking into this. Comments Hi David, Can you download the source code for a project? Curious. Looking into this.

mrDavid BTMods.com Posts: 3936 Reg: May 21, 2011 San Diego, CA 51,910	03/09/13 01:50 AM (11 years ago) Yes the download works fine, however, the BT_config.txt simply has that line with the error posted above. Thanks. David https://buzztouchmods.com Comments Yes the download works fine, however, the BT_config.txt simply has that line with the error posted above. Thanks. David https://buzztouchmods.com

mrDavid BTMods.com Posts: 3936 Reg: May 21, 2011 San Diego, CA 51,910	03/09/13 02:00 AM (11 years ago) Some more info, his other apps do not display the same error, it's only one specific application in his self hosted control panel. Hope this info helps a little. David https://buzztouchmods.com Comments Some more info, his other apps do not display the same error, it's only one specific application in his self hosted control panel. Hope this info helps a little. David https://buzztouchmods.com

SmugWimp Smugger than thou... Posts: 6316 Reg: Nov 07, 2012 Tamuning, GU 81,410	03/09/13 02:26 AM (11 years ago) How very odd. Is this a new app, or did an existing app suddenly go rogue? Any new plugins? Can a sub-sequential new app be created/altered/downloaded? If it's 'just this app' I'd be curious what the 'magic combo' was that elicited the issue. Cheers! -- Smug Comments How very odd. Is this a new app, or did an existing app suddenly go rogue? Any new plugins? Can a sub-sequential new app be created/altered/downloaded? If it's 'just this app' I'd be curious what the 'magic combo' was that elicited the issue. Cheers! -- Smug

mrDavid BTMods.com Posts: 3936 Reg: May 21, 2011 San Diego, CA 51,910	03/09/13 02:38 AM (11 years ago) @Smug, stuff like this always fun for me, never fun for the client. New app was created, altered/downloaded fine. This was an existing app gone rogue. No new plugins added or anything special (according to client) David https://buzztouchmods.com Comments @Smug, stuff like this always fun for me, never fun for the client. New app was created, altered/downloaded fine. This was an existing app gone rogue. No new plugins added or anything special (according to client) David https://buzztouchmods.com

chris1 Code is Art Posts: 3862 Reg: Aug 10, 2012 Austin, TX 50,120	03/09/13 06:59 AM (11 years ago) Since I'm not in front of a computer at the moment, I suggest starting by doing a search for the phrase "Invalid API Credentials" to find what check is being done to cause the fail. Then set up some echo statements on the variables, one per line, with "<br/>" tags appended, to see where the problem is. Comments Since I'm not in front of a computer at the moment, I suggest starting by doing a search for the phrase "Invalid API Credentials" to find what check is being done to cause the fail. Then set up some echo statements on the variables, one per line, with "<br/>" tags appended, to see where the problem is.

ianJamesPiano Code is Art Posts: 2661 Reg: Feb 13, 2011 Palm Springs, C... 37,010	03/09/13 08:31 AM (11 years ago) Hi Mr David, I have made a note of this and hope to have it resolved soon. Cheers! Ian Comments Hi Mr David, I have made a note of this and hope to have it resolved soon. Cheers! Ian

David @ buzztouch buzztouch Evangelist Posts: 6866 Reg: Jan 01, 2010 Monterey, CA 78,840	03/11/13 03:31 PM (11 years ago) "his server json/config data won't load up" Is this on the Show Configuration Data screen or when you're trying to download the project? Comments "his server json/config data won't load up" Is this on the Show Configuration Data screen or when you're trying to download the project?

mrDavid BTMods.com Posts: 3936 Reg: May 21, 2011 San Diego, CA 51,910	03/11/13 03:33 PM (11 years ago) Hi David, This is on the Show Configuration Data screen. The project downloads fine, but then the config.txt only shows that one error line. (according to client) Cheers, David. Comments Hi David, This is on the Show Configuration Data screen. The project downloads fine, but then the config.txt only shows that one error line. (according to client) Cheers, David.

David @ buzztouch buzztouch Evangelist Posts: 6866 Reg: Jan 01, 2010 Monterey, CA 78,840	03/11/13 05:37 PM (11 years ago) OK, to make sure I have this. a) Clicking Show Configuration Data screen show that error message. b) Downloading the project shows the same error inside the BT_config.txt file. OK. Because you say you've validated your API key in the admin panel, something for sure doesn't add up. Send me an email with the API key you're using, I'll figure it out. Can't be that tough! LOL Comments OK, to make sure I have this. a) Clicking Show Configuration Data screen show that error message. b) Downloading the project shows the same error inside the BT_config.txt file. OK. Because you say you've validated your API key in the admin panel, something for sure doesn't add up. Send me an email with the API key you're using, I'll figure it out. Can't be that tough! LOL

mrDavid BTMods.com Posts: 3936 Reg: May 21, 2011 San Diego, CA 51,910	03/11/13 08:21 PM (11 years ago) Emailed! Thanks D. Cheers, David. Comments Emailed! Thanks D. Cheers, David.

David @ buzztouch buzztouch Evangelist Posts: 6866 Reg: Jan 01, 2010 Monterey, CA 78,840	03/13/13 03:07 PM (11 years ago) A few members have fixed this by resetting their API key's secret in the buzztouch.com control panel. a) Log into your buzztouch.com control panel b) Find the API key in your Self Hosted Servers. c) Verify it's details are OK. d) Modify it's Secret (choose a new password). e) Enter that new secret, along with the key in your installs config.php file. Bet that works :-) Comments A few members have fixed this by resetting their API key's secret in the buzztouch.com control panel. a) Log into your buzztouch.com control panel b) Find the API key in your Self Hosted Servers. c) Verify it's details are OK. d) Modify it's Secret (choose a new password). e) Enter that new secret, along with the key in your installs config.php file. Bet that works :-)

kjell Apple Fan Posts: 4 Reg: Sep 16, 2014 Sävedalen 5,740	10/16/14 04:55 AM (9 years ago) ”Find the API key in your Self Hosted Servers.” There is none! Comments ”Find the API key in your Self Hosted Servers.” There is none!

SmugWimp Smugger than thou... Posts: 6316 Reg: Nov 07, 2012 Tamuning, GU 81,410	10/16/14 05:57 AM (9 years ago) Depends on where you look ;) What David is talking about, is in your Buzztouch account. https://dl.dropboxusercontent.com/u/115208762/selfhostedapikey1.png https://dl.dropboxusercontent.com/u/115208762/selfhostedapikey2.png Also, it's available in several places in your self hosted control panel, admin section: https://dl.dropboxusercontent.com/u/115208762/selfhostedapikey3.png Cheers! -- Smug Comments Depends on where you look ;) What David is talking about, is in your Buzztouch account. https://dl.dropboxusercontent.com/u/115208762/selfhostedapikey1.png https://dl.dropboxusercontent.com/u/115208762/selfhostedapikey2.png Also, it's available in several places in your self hosted control panel, admin section: https://dl.dropboxusercontent.com/u/115208762/selfhostedapikey3.png Cheers! -- Smug

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Discussion Forums > Self Hosted Control Panels

Invalid API Credentials (6)

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