Discussion Forums  >  BT.com Website, Account Questions

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Weidies
Lost but trying
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Reg: Jan 13, 2014
Pretoria, Gaute...
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08/11/16 02:56 AM (3 years ago)

Renewal

Hi

I have just tried to renew my account using the annual renewal option. I entered my card details and submitted, but there is no user feedback from the BT site to say if the renewal was successful (or not). My renewal date (12 August 2016) has stayed the same - so I'm left with the feeling that it has not worked.

I have mailed Stephen, but no reply, what must I do?

Please advise?

Johan
 
AlanMac
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08/11/16 12:33 PM (3 years ago)
I think I remember somebody else successfully using PayPal. The (currently) sticky thread here has some details http://www.buzztouch.com/forum/thread.php?tid=FD65CD278B30F07578E723E

Alan
 
Calypso Kid
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08/12/16 04:42 PM (3 years ago)
Hello Weidies

I tried several times to renew using the credit card method with no luck. PayPal worked for me. Not sure why entering credit card info didnt work. No one seems to know


Dave
 

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