Discussion Forums  >  BT.com Website, Account Questions

Replies: 3    Views: 130

DS
Android Fan
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Posts: 7
Reg: Sep 26, 2016
Atlanta
70
11/22/16 01:57 PM (2 years ago)

Double billed for account renewal

My credit card was billed for $15 on 11/18 and 11/21 for account subscription renewal - I need to get one of these charges reversed.

Also I need to change the credit card used for future renewals.

Who can assist with this?
 
MacApple
Apple Fan
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Posts: 4651
Reg: Oct 25, 2010
USA
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11/22/16 04:06 PM (2 years ago)
Afternoon good sir!

One of the team will reach out shortly. Sorry for the hassle.

Hope all else is well.
 
DS
Android Fan
Profile
Posts: 7
Reg: Sep 26, 2016
Atlanta
70
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11/28/16 01:22 PM (2 years ago)
Please contact me, need to get this resolved.
 
Kaybee
buzztouch Evangelist
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Posts: 651
Reg: Sep 22, 2012
Perth, Australi...
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12/06/16 03:33 PM (2 years ago)
HI DS,

Please contact me on kristen@buzztouch.com

I want to see if I can help you get this resolved.

Kristen
 

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