Discussion Forums  >  BT.com Website, Account Questions

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Calypso Kid
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04/04/16 05:23 PM (3 years ago)

Monthly Auto Renewal?

Hi everyone. I re-upped last month for the monthly subscription. As expected, my expiration date moved ahead by one month...cool. Today I saw a Buzztouch charge for what I presume in this coming months subscription but my expiration date stayed at April 2. Just wondering if this IS indeed auto renewal because I never saw anything indicating that when I renewed last month. If it is auto renewal thats fine but I just want to make sure that my account doesn't get cancelled by mistake and that todays charge is credited to my account.

Thanks

Dave
 
ictguy
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04/04/16 06:56 PM (3 years ago)
G'day Dave,
My subscription is saying that I subscribed on Feb 11th and it expires on March 11th. However, I know I have made more than one recurring payment and it's showing "Thank you for subscribing.. " in the header on the membership page, so I assume it's working. I was still able to download apps last week so I assume it's just reflecting the first payment dates and not the subsequent ones.

Cheers
Darrel
 
AlanMac
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04/05/16 12:44 PM (3 years ago)
I think the renewal process isn't completey quirk free yet https://www.buzztouch.com/forum/thread.php?tid=FBB46510A97DE62C07C02EC
 
KozmoWeb
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04/07/16 08:31 AM (3 years ago)
I was auto-renewed and charged on the expected date this month in April.
 

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