hi guys, my app works just how i want in xcode on the simmulator, it has splashscreen then go,s to menu and the first menu choice takes you to menu with buttons that ive uploaded, ive just tried to test it on an actual iphone 3, the splash screen isnt showing and the screen with image buttons is not showing the images, just question mark on each button, everything works as it should just the image probs, what am i doing wrong :)

Howdy! The best way to try and figure out what's happening is to check and see what the Debug console says while you have your phone connected to Xcode and are running the app. Here is a doc that shows how to get that info: https://www.buzztouch.com/files/howtos/Problem_Reporting_and_Basic_Debug_v1.0.pdf Paste some of that info here, and we can help out more! First thing I would check it to make sure all your images are in Xcode. You may need to drag them over from the project folders. Mark

yeah all the images are there as it all works fine in the simulator in xcode, will get the debug and post cheers

If the images are referenced as links and your iphone isn't internet connected, maybe that would cause what you are seeing?

no the phone is connected to net, the buttons are links, and when you press them on the phone they connect to the links :)

hi heres the info you wanted gonorthwest im using the online buzz so presuming 1.5 ios xcode 4,6,3 with updated sdks its not showing any errors when it loads on the iphone, its just not behaving as it is in the simulator, ie no splash screen at start, and no images on the buttons on 3rd screen, buttons work ie go to webpage, just no image on the button, just big question mark, but again its not showing any errors

https://www.dropbox.com/s/ct1qpo643zm2lol/screen%20print1.png https://www.dropbox.com/s/77ci1yh5855q97w/screen%20print2.png heres my xcode settings and images

Very strange. It should work on the phone if it works on the simulator. For your Xcode settings, under iOS Deployment Target, try changing that to iOS 4.3. I don't know for sure, but I don't think the iPhone 3 can run the latest iOS? I'm probably wrong. Try deleting the app from your phone, doing a Product > Clean, and then rebuild. If it still fails, grab some output from the debug console so we can see what's going on at the time the app loads. That will help us target the problem. Mark

hi dude thanks for getting back, the ipone 3 can use, 6.0 the xcode matches it up, but i cleaned then changed to 4.3, still didnt work, heres the debug if that helps2013-08-13 17:57:52.756 calderdalecouncil[498:907] calderdalecouncil_appDelegate: Using the default BT_config.txt. 2013-08-13 17:57:52.769 calderdalecouncil[498:907] BT_application: initializing buzztouch application 2013-08-13 17:57:52.778 calderdalecouncil[498:907] BT_device: INIT 2013-08-13 17:57:52.781 calderdalecouncil[498:907] BT_device: Unique UUID does not exist, creating. 2013-08-13 17:57:52.798 calderdalecouncil[498:907] BT_device: This device is NOT an iPad. 2013-08-13 17:57:52.804 calderdalecouncil[498:907] BT_device: This device can make phone calls 2013-08-13 17:57:52.840 calderdalecouncil[498:907] BT_device: This device can send emails 2013-08-13 17:57:52.853 calderdalecouncil[498:907] BT_device: This device can send SMS 2013-08-13 17:57:52.874 calderdalecouncil[498:907] BT_device: This device can report it's location 2013-08-13 17:57:52.881 calderdalecouncil[498:907] BT_device: This device can take still pictures 2013-08-13 17:57:52.887 calderdalecouncil[498:907] BT_device: This device can take videos 2013-08-13 17:57:52.893 calderdalecouncil[498:907] BT_user: INIT 2013-08-13 17:57:52.899 calderdalecouncil[498:907] BT_networkState: INIT 2013-08-13 17:57:52.938 calderdalecouncil[498:907] BT_networkState: Monitoring Connection: WiFi Not Available 2013-08-13 17:57:52.955 calderdalecouncil[498:907] BT_networkState: Monitoring Connection: WWAN Available 2013-08-13 17:57:52.976 calderdalecouncil[498:907] BT_networkState: Monitoring Connection: WiFi Not Available 2013-08-13 17:57:52.999 calderdalecouncil[498:482f] calderdalecouncil_appDelegate: initAudioPlayer in background thread 2013-08-13 17:57:53.003 calderdalecouncil[498:482f] BT_audioPlayer: INIT (preparing it for possible background audio) 2013-08-13 17:57:53.042 calderdalecouncil[498:4f03] calderdalecouncil_appDelegate: loadSoundEffects SEE appDelegete.m, line 924 2013-08-13 17:57:53.065 calderdalecouncil[498:907] calderdalecouncil_appDelegate: refreshAppData 2013-08-13 17:57:53.132 calderdalecouncil[498:907] calderdalecouncil_appDelegate: Using the default BT_config.txt. 2013-08-13 17:57:53.144 calderdalecouncil[498:907] BT_fileManager: File does not exist in cached directory: cachedAppConfig.txt 2013-08-13 17:57:53.150 calderdalecouncil[498:907] BT_fileManager: File does exist in Xcode bundle: BT_config.txt 2013-08-13 17:57:53.156 calderdalecouncil[498:907] BT_fileManager: readTextFileFromBundleWithEncoding: BT_config.txt encoding: -1 2013-08-13 17:57:53.184 calderdalecouncil[498:907] calderdalecouncil_appDelegate: Using configuration data included in the project bundle. 2013-08-13 17:57:53.238 calderdalecouncil[498:907] BT_application: validateApplicationData 2013-08-13 17:57:53.286 calderdalecouncil[498:907] BT_application: The application data appears to be valid. 2013-08-13 17:57:53.288 calderdalecouncil[498:907] calderdalecouncil_appDelegate: configureEnvironmentUsingAppData 2013-08-13 17:57:53.291 calderdalecouncil[498:907] BT_audioPlayer: stopAudio 2013-08-13 17:57:53.307 calderdalecouncil[498:907] BT_application: parseJSONData: parsing application data 2013-08-13 17:57:53.362 calderdalecouncil[498:907] BT_application: parsing themes, count: 1 2013-08-13 17:57:53.371 calderdalecouncil[498:907] BT_application: parsing tabs, count: 0 2013-08-13 17:57:53.377 calderdalecouncil[498:907] BT_application: parsing screens, count: 62 2013-08-13 17:57:53.385 calderdalecouncil[498:907] BT_application: buildInterface app interface 2013-08-13 17:57:53.391 calderdalecouncil[498:907] BT_application: building a single navigation controller app 2013-08-13 17:57:53.397 calderdalecouncil[498:907] BT_viewControllerManager: initViewControllerForScreen nickname: "Find A Tradesman" itemId: B6A76CB095C1C2406FDC25E type: BT_screen_menuListSimple 2013-08-13 17:57:53.404 calderdalecouncil[498:907] BT_screen_menuListSimple: INIT 2013-08-13 17:57:53.415 calderdalecouncil[498:907] BT_screen_menuListSimple: viewDidLoad 2013-08-13 17:57:53.425 calderdalecouncil[498:907] BT_viewUtilities: getTableViewForScreen with nickname: "Find A Tradesman" and itemId: B6A76CB095C1C2406FDC25E and type: BT_screen_menuListSimple 2013-08-13 17:57:53.451 calderdalecouncil[498:907] BT_navigationController: pushViewController 2013-08-13 17:57:53.456 calderdalecouncil[498:907] BT_navigationController: pushViewController for screen: B6A76CB095C1C2406FDC25E 2013-08-13 17:57:53.473 calderdalecouncil[498:907] BT_application: initialzing a splash screen with itemId: 2776EBC82D9BBEE304ECFA7 2013-08-13 17:57:53.479 calderdalecouncil[498:907] BT_application: getScreenDataByItemId 2776EBC82D9BBEE304ECFA7 2013-08-13 17:57:53.485 calderdalecouncil[498:907] BT_application: screenType is BT_screen_splash for screen with nickname: "front.png" and itemId: 2776EBC82D9BBEE304ECFA7 2013-08-13 17:57:53.491 calderdalecouncil[498:907] BT_viewControllerManager: initViewControllerForScreen nickname: "front.png" itemId: 2776EBC82D9BBEE304ECFA7 type: BT_screen_splash 2013-08-13 17:57:53.498 calderdalecouncil[498:907] BT_screen_splash: INIT 2013-08-13 17:57:53.515 calderdalecouncil[498:907] BT_screen_splash: viewDidLoad 2013-08-13 17:57:53.528 calderdalecouncil[498:907] BT_fileManager: File does not exist in Xcode bundle: front.png 2013-08-13 17:57:53.536 calderdalecouncil[498:907] BT_fileManager: File does not exist in cached directory: front.png 2013-08-13 17:57:53.549 calderdalecouncil[498:907] BT_screen_splash: No image name and no image URL provided for splash screen. 2013-08-13 17:57:53.555 calderdalecouncil[498:907] BT_screen_splash: animating splash screen 2013-08-13 17:57:53.571 calderdalecouncil[498:907] BT_application: App has "Start Location Updates" set to "No". App is NOT starting the location monitor. 2013-08-13 17:57:53.581 calderdalecouncil[498:907] BT_background_view: INIT 2013-08-13 17:57:53.591 calderdalecouncil[498:907] BT_fileManager: File does exist in Xcode bundle: blank.png 2013-08-13 17:57:53.601 calderdalecouncil[498:907] BT_background_view: Image for background view exists in Xcode bundle - not downloading. 2013-08-13 17:57:53.614 calderdalecouncil[498:907] BT_background_view: setImage 2013-08-13 17:57:53.617 calderdalecouncil[498:907] calderdalecouncil_appDelegate: supportedInterfaceOrientationsForWindow 2013-08-13 17:57:53.621 calderdalecouncil[498:907] SHOULD NOT ROTATE 2013-08-13 17:57:53.631 calderdalecouncil[498:907] BT_screen_splash: viewWillAppear 2013-08-13 17:57:53.641 calderdalecouncil[498:907] calderdalecouncil_appDelegate: supportedInterfaceOrientationsForWindow 2013-08-13 17:57:53.647 calderdalecouncil[498:907] SHOULD NOT ROTATE 2013-08-13 17:57:53.653 calderdalecouncil[498:907] calderdalecouncil_appDelegate: supportedInterfaceOrientationsForWindow 2013-08-13 17:57:53.659 calderdalecouncil[498:907] SHOULD NOT ROTATE 2013-08-13 17:57:53.673 calderdalecouncil[498:907] calderdalecouncil_appDelegate: supportedInterfaceOrientationsForWindow 2013-08-13 17:57:53.679 calderdalecouncil[498:907] SHOULD NOT ROTATE 2013-08-13 17:57:53.685 calderdalecouncil[498:907] calderdalecouncil_appDelegate: supportedInterfaceOrientationsForWindow 2013-08-13 17:57:53.691 calderdalecouncil[498:907] SHOULD NOT ROTATE 2013-08-13 17:57:53.701 calderdalecouncil[498:907] BT_screen_menuListSimple: viewWillAppear 2013-08-13 17:57:53.707 calderdalecouncil[498:907] BT_viewUtilities: configureBackgroundAndNavBar for screen with nickname: "Find A Tradesman" and itemId: B6A76CB095C1C2406FDC25E and type: BT_screen_menuListSimple 2013-08-13 17:57:53.738 calderdalecouncil[498:907] BT_fileManager: File does exist in Xcode bundle: blank.png 2013-08-13 17:57:53.744 calderdalecouncil[498:907] BT_background_view: Image for background view exists in Xcode bundle - not downloading. 2013-08-13 17:57:53.750 calderdalecouncil[498:907] BT_background_view: setImage 2013-08-13 17:57:53.759 calderdalecouncil[498:907] calderdalecouncil_appDelegate: supportedInterfaceOrientationsForWindow 2013-08-13 17:57:53.764 calderdalecouncil[498:907] SHOULD NOT ROTATE 2013-08-13 17:57:53.771 calderdalecouncil[498:907] BT_screen_menuListSimple: canBecomeFirstResponder in BT_viewController BASE CLASS 2013-08-13 17:57:53.806 calderdalecouncil[498:907] calderdalecouncil_appDelegate: supportedInterfaceOrientationsForWindow 2013-08-13 17:57:53.812 calderdalecouncil[498:907] SHOULD NOT ROTATE 2013-08-13 17:57:53.819 calderdalecouncil[498:907] calderdalecouncil_appDelegate: supportedInterfaceOrientationsForWindow 2013-08-13 17:57:53.825 calderdalecouncil[498:907] SHOULD NOT ROTATE 2013-08-13 17:57:53.832 calderdalecouncil[498:907] calderdalecouncil_appDelegate: supportedInterfaceOrientationsForWindow 2013-08-13 17:57:53.838 calderdalecouncil[498:907] SHOULD NOT ROTATE 2013-08-13 17:57:53.844 calderdalecouncil[498:907] calderdalecouncil_appDelegate: hideProgress 2013-08-13 17:57:53.852 calderdalecouncil[498:907] calderdalecouncil_appDelegate: applicationDidBecomeActive 2013-08-13 17:57:53.860 calderdalecouncil[498:907] calderdalecouncil_appDelegate: reportToCloud 2013-08-13 17:57:53.866 calderdalecouncil[498:907] calderdalecouncil_appDelegate: reporting to cloud at : https://www.buzztouch.com/api/app/?command=reportToCloud&appGuid=JA4B2B76EC0D432C08BBDE6BB&apiKey=7AF39A1CCF67F390C4D47FC&apiSecret=8094BD1FC1DB827A1068C21&deviceId=[deviceId]&deviceLatitude=[deviceLatitude]&deviceLongitude=[deviceLongitude]&deviceModel=[deviceModel]&userId=[userId]&currentMode=Design 2013-08-13 17:57:53.876 calderdalecouncil[498:907] BT_strings: mergeBTVariablesInString (after merge): https://www.buzztouch.com/api/app/?command=reportToCloud&appGuid=JA4B2B76EC0D432C08BBDE6BB&apiKey=7AF39A1CCF67F390C4D47FC&apiSecret=8094BD1FC1DB827A1068C21&deviceId=3933AF9D-2CBA-4D71-8A8B-2B4B123E76DA&deviceLatitude=0&deviceLongitude=0&deviceModel=iPhone&userId=&currentMode=Design 2013-08-13 17:57:53.997 calderdalecouncil[498:907] calderdalecouncil_appDelegate: supportedInterfaceOrientationsForWindow 2013-08-13 17:57:54.023 calderdalecouncil[498:907] SHOULD NOT ROTATE 2013-08-13 17:57:54.189 calderdalecouncil[498:907] BT_networkState: Monitoring Connection: WiFi Not Available 2013-08-13 17:57:54.200 calderdalecouncil[498:907] BT_screen_menuListSimple: loadData 2013-08-13 17:57:54.203 calderdalecouncil[498:907] BT_screen_menuListSimple: using menu items from the screens configuration data. 2013-08-13 17:57:54.205 calderdalecouncil[498:907] BT_screen_menuListSimple: layoutScreen 2013-08-13 17:57:54.207 calderdalecouncil[498:907] calderdalecouncil_appDelegate: reportToCloud 2013-08-13 17:57:54.223 calderdalecouncil[498:907] calderdalecouncil_appDelegate: reporting to cloud at : https://www.buzztouch.com/api/app/?command=reportToCloud&appGuid=JA4B2B76EC0D432C08BBDE6BB&apiKey=7AF39A1CCF67F390C4D47FC&apiSecret=8094BD1FC1DB827A1068C21&deviceId=[deviceId]&deviceLatitude=[deviceLatitude]&deviceLongitude=[deviceLongitude]&deviceModel=[deviceModel]&userId=[userId]&currentMode=Design 2013-08-13 17:57:54.236 calderdalecouncil[498:907] BT_strings: mergeBTVariablesInString (after merge): https://www.buzztouch.com/api/app/?command=reportToCloud&appGuid=JA4B2B76EC0D432C08BBDE6BB&apiKey=7AF39A1CCF67F390C4D47FC&apiSecret=8094BD1FC1DB827A1068C21&deviceId=3933AF9D-2CBA-4D71-8A8B-2B4B123E76DA&deviceLatitude=0&deviceLongitude=0&deviceModel=iPhone&userId=&currentMode=Design 2013-08-13 17:57:54.882 calderdalecouncil[498:907] BT_screen_splash: viewDidAppear in BT_viewController BASE CLASS 2013-08-13 17:57:54.889 calderdalecouncil[498:907] BT_screen_splash: canBecomeFirstResponder in BT_viewController BASE CLASS 2013-08-13 17:57:54.897 calderdalecouncil[498:907] BT_screen_menuListSimple: viewDidAppear in BT_viewController BASE CLASS 2013-08-13 17:57:54.904 calderdalecouncil[498:907] BT_screen_menuListSimple: canBecomeFirstResponder in BT_viewController BASE CLASS 2013-08-13 17:57:58.059 calderdalecouncil[498:907] calderdalecouncil_appDelegate: lastModified (value on server): Tue, 13 Aug 2013 11:43:17 -0700 2013-08-13 17:57:58.063 calderdalecouncil[498:907] BT_fileManager: File does not exist in cached directory: appModified.txt 2013-08-13 17:57:58.065 calderdalecouncil[498:907] BT_fileManager: saveTextFileToCacheWithEncoding: appModified.txt encodingFlag: -1 2013-08-13 17:57:58.270 calderdalecouncil[498:907] calderdalecouncil_appDelegate: appModified.txt does not exist in the cache. Not checking for updates. 2013-08-13 17:57:58.280 calderdalecouncil[498:907] calderdalecouncil_appDelegate: lastModified (value on server): Tue, 13 Aug 2013 11:43:17 -0700 2013-08-13 17:57:58.285 calderdalecouncil[498:907] BT_fileManager: File does exist in cached directory: appModified.txt 2013-08-13 17:57:58.288 calderdalecouncil[498:907] BT_fileManager: readTextFileFromCacheWithEncoding: appModified.txt encoding: -1 2013-08-13 17:57:58.292 calderdalecouncil[498:907] calderdalecouncil_appDelegate: previousModified (value on device): Tue, 13 Aug 2013 11:43:17 -0700 2013-08-13 17:57:58.294 calderdalecouncil[498:907] BT_fileManager: saveTextFileToCacheWithEncoding: appModified.txt encodingFlag: -1 2013-08-13 17:58:00.813 calderdalecouncil[498:907] calderdalecouncil_appDelegate: downloadAppData 2013-08-13 17:58:00.819 calderdalecouncil[498:907] calderdalecouncil_appDelegate: showProgress 2013-08-13 17:58:00.828 calderdalecouncil[498:907] BT_strings: mergeBTVariablesInString (after merge): https://www.buzztouch.com/api/app/?command=getAppData&appGuid=JA4B2B76EC0D432C08BBDE6BB&apiKey=7AF39A1CCF67F390C4D47FC&apiSecret=8094BD1FC1DB827A1068C21 2013-08-13 17:58:00.838 calderdalecouncil[498:907] BT_downloader: INIT 2013-08-13 17:58:00.840 calderdalecouncil[498:907] BT_downloader: downloadFile: https://www.buzztouch.com/api/app/?command=getAppData&appGuid=JA4B2B76EC0D432C08BBDE6BB&apiKey=7AF39A1CCF67F390C4D47FC&apiSecret=8094BD1FC1DB827A1068C21&currentMode=Design 2013-08-13 17:58:00.843 calderdalecouncil[498:907] calderdalecouncil_appDelegate: downloadFileStarted: starting download... 2013-08-13 17:58:03.680 calderdalecouncil[498:907] BT_fileManager: saveTextFileToCacheWithEncoding: cachedAppConfig.txt encodingFlag: -1 2013-08-13 17:58:03.708 calderdalecouncil[498:907] calderdalecouncil_appDelegate: downloadFileCompleted 2013-08-13 17:58:03.710 calderdalecouncil[498:907] calderdalecouncil_appDelegate: hideProgress 2013-08-13 17:58:03.721 calderdalecouncil[498:907] BT_fileManager: saveTextFileToCacheWithEncoding: cachedAppConfig.txt encodingFlag: -1 2013-08-13 17:58:03.746 calderdalecouncil[498:907] BT_application: validateApplicationData 2013-08-13 17:58:03.820 calderdalecouncil[498:907] BT_application: The application data appears to be valid. 2013-08-13 17:58:03.826 calderdalecouncil[498:907] BT_fileManager: deleteAllLocalData 2013-08-13 17:58:03.838 calderdalecouncil[498:907] BT_fileManager: deleting: appModified.txt 2013-08-13 17:58:03.851 calderdalecouncil[498:907] BT_fileManager: NOT deleting (persisted): cachedAppConfig.txt 2013-08-13 17:58:03.858 calderdalecouncil[498:907] calderdalecouncil_appDelegate: configureEnvironmentUsingAppData 2013-08-13 17:58:03.864 calderdalecouncil[498:907] BT_audioPlayer: stopAudio 2013-08-13 17:58:03.875 calderdalecouncil[498:907] BT_application: parseJSONData: parsing application data 2013-08-13 17:58:03.952 calderdalecouncil[498:907] BT_application: parsing themes, count: 1 2013-08-13 17:58:03.959 calderdalecouncil[498:907] BT_application: parsing tabs, count: 0 2013-08-13 17:58:03.965 calderdalecouncil[498:907] BT_application: parsing screens, count: 70 2013-08-13 17:58:03.974 calderdalecouncil[498:907] BT_screen_menuListSimple: viewWillDisappear in BT_viewController BASE CLASS 2013-08-13 17:58:03.991 calderdalecouncil[498:907] BT_application: buildInterface app interface 2013-08-13 17:58:03.993 calderdalecouncil[498:907] BT_application: building a single navigation controller app 2013-08-13 17:58:03.995 calderdalecouncil[498:907] BT_viewControllerManager: initViewControllerForScreen nickname: "Home Screen Menu" itemId: 951CFC642BE03AC8EDD4C80 type: BT_screen_menuListSimple 2013-08-13 17:58:03.998 calderdalecouncil[498:907] BT_screen_menuListSimple: INIT 2013-08-13 17:58:04.004 calderdalecouncil[498:907] BT_screen_menuListSimple: viewDidLoad 2013-08-13 17:58:04.007 calderdalecouncil[498:907] BT_viewUtilities: getTableViewForScreen with nickname: "Home Screen Menu" and itemId: 951CFC642BE03AC8EDD4C80 and type: BT_screen_menuListSimple 2013-08-13 17:58:04.024 calderdalecouncil[498:907] BT_navigationController: pushViewController 2013-08-13 17:58:04.030 calderdalecouncil[498:907] BT_navigationController: pushViewController for screen: 951CFC642BE03AC8EDD4C80 2013-08-13 17:58:04.049 calderdalecouncil[498:907] BT_viewUtilities: setting nav-bar background for "Home Screen Menu" color: #0033CC 2013-08-13 17:58:04.067 calderdalecouncil[498:907] BT_application: initialzing a splash screen with itemId: 2776EBC82D9BBEE304ECFA7 2013-08-13 17:58:04.074 calderdalecouncil[498:907] BT_application: getScreenDataByItemId 2776EBC82D9BBEE304ECFA7 2013-08-13 17:58:04.079 calderdalecouncil[498:907] BT_application: screenType is BT_screen_splash for screen with nickname: "front.png" and itemId: 2776EBC82D9BBEE304ECFA7 2013-08-13 17:58:04.090 calderdalecouncil[498:907] BT_viewControllerManager: initViewControllerForScreen nickname: "front.png" itemId: 2776EBC82D9BBEE304ECFA7 type: BT_screen_splash 2013-08-13 17:58:04.097 calderdalecouncil[498:907] BT_screen_splash: INIT 2013-08-13 17:58:04.104 calderdalecouncil[498:907] BT_screen_splash: viewDidLoad 2013-08-13 17:58:04.112 calderdalecouncil[498:907] BT_fileManager: File does not exist in Xcode bundle: front.png 2013-08-13 17:58:04.120 calderdalecouncil[498:907] BT_fileManager: File does not exist in cached directory: front.png 2013-08-13 17:58:04.126 calderdalecouncil[498:907] BT_screen_splash: No image name and no image URL provided for splash screen. 2013-08-13 17:58:04.134 calderdalecouncil[498:907] BT_screen_splash: animating splash screen 2013-08-13 17:58:04.145 calderdalecouncil[498:907] BT_application: App has "Start Location Updates" set to "No". App is NOT starting the location monitor. 2013-08-13 17:58:04.153 calderdalecouncil[498:907] BT_background_view: INIT 2013-08-13 17:58:04.162 calderdalecouncil[498:907] BT_fileManager: File does exist in Xcode bundle: blank.png 2013-08-13 17:58:04.172 calderdalecouncil[498:907] BT_background_view: Image for background view exists in Xcode bundle - not downloading. 2013-08-13 17:58:04.178 calderdalecouncil[498:907] BT_background_view: setImage 2013-08-13 17:58:04.186 calderdalecouncil[498:907] calderdalecouncil_appDelegate: supportedInterfaceOrientationsForWindow 2013-08-13 17:58:04.192 calderdalecouncil[498:907] SHOULD NOT ROTATE 2013-08-13 17:58:04.206 calderdalecouncil[498:907] BT_screen_splash: viewWillAppear 2013-08-13 17:58:04.214 calderdalecouncil[498:907] calderdalecouncil_appDelegate: supportedInterfaceOrientationsForWindow 2013-08-13 17:58:04.221 calderdalecouncil[498:907] SHOULD NOT ROTATE 2013-08-13 17:58:04.228 calderdalecouncil[498:907] calderdalecouncil_appDelegate: supportedInterfaceOrientationsForWindow 2013-08-13 17:58:04.236 calderdalecouncil[498:907] SHOULD NOT ROTATE 2013-08-13 17:58:04.249 calderdalecouncil[498:907] calderdalecouncil_appDelegate: supportedInterfaceOrientationsForWindow 2013-08-13 17:58:04.258 calderdalecouncil[498:907] SHOULD NOT ROTATE 2013-08-13 17:58:04.264 calderdalecouncil[498:907] calderdalecouncil_appDelegate: supportedInterfaceOrientationsForWindow 2013-08-13 17:58:04.271 calderdalecouncil[498:907] SHOULD NOT ROTATE 2013-08-13 17:58:04.278 calderdalecouncil[498:907] BT_screen_menuListSimple: viewWillAppear 2013-08-13 17:58:04.285 calderdalecouncil[498:907] BT_viewUtilities: configureBackgroundAndNavBar for screen with nickname: "Home Screen Menu" and itemId: 951CFC642BE03AC8EDD4C80 and type: BT_screen_menuListSimple 2013-08-13 17:58:04.313 calderdalecouncil[498:907] BT_fileManager: File does exist in Xcode bundle: blank.png 2013-08-13 17:58:04.320 calderdalecouncil[498:907] BT_background_view: Image for background view exists in Xcode bundle - not downloading. 2013-08-13 17:58:04.325 calderdalecouncil[498:907] BT_background_view: setImage 2013-08-13 17:58:04.336 calderdalecouncil[498:907] calderdalecouncil_appDelegate: supportedInterfaceOrientationsForWindow 2013-08-13 17:58:04.343 calderdalecouncil[498:907] SHOULD NOT ROTATE 2013-08-13 17:58:04.348 calderdalecouncil[498:907] BT_screen_menuListSimple: canBecomeFirstResponder in BT_viewController BASE CLASS 2013-08-13 17:58:04.364 calderdalecouncil[498:907] calderdalecouncil_appDelegate: supportedInterfaceOrientationsForWindow 2013-08-13 17:58:04.371 calderdalecouncil[498:907] SHOULD NOT ROTATE 2013-08-13 17:58:04.376 calderdalecouncil[498:907] calderdalecouncil_appDelegate: supportedInterfaceOrientationsForWindow 2013-08-13 17:58:04.382 calderdalecouncil[498:907] SHOULD NOT ROTATE 2013-08-13 17:58:04.390 calderdalecouncil[498:907] calderdalecouncil_appDelegate: supportedInterfaceOrientationsForWindow 2013-08-13 17:58:04.395 calderdalecouncil[498:907] SHOULD NOT ROTATE 2013-08-13 17:58:04.402 calderdalecouncil[498:907] calderdalecouncil_appDelegate: hideProgress 2013-08-13 17:58:04.436 calderdalecouncil[498:907] BT_screen_menuListSimple: loadData 2013-08-13 17:58:04.443 calderdalecouncil[498:907] BT_screen_menuListSimple: using menu items from the screens configuration data. 2013-08-13 17:58:04.449 calderdalecouncil[498:907] BT_screen_menuListSimple: layoutScreen 2013-08-13 17:58:04.840 calderdalecouncil[498:907] BT_screen_splash: viewDidAppear in BT_viewController BASE CLASS 2013-08-13 17:58:04.846 calderdalecouncil[498:907] BT_screen_splash: canBecomeFirstResponder in BT_viewController BASE CLASS 2013-08-13 17:58:04.893 calderdalecouncil[498:907] BT_screen_menuListSimple: viewDidAppear in BT_viewController BASE CLASS 2013-08-13 17:58:04.906 calderdalecouncil[498:907] BT_screen_menuListSimple: canBecomeFirstResponder in BT_viewController BASE CLASS 2013-08-13 17:58:04.915 calderdalecouncil[498:907] calderdalecouncil_appDelegate: supportedInterfaceOrientationsForWindow 2013-08-13 17:58:04.927 calderdalecouncil[498:907] SHOULD NOT ROTATE 2013-08-13 17:58:04.945 calderdalecouncil[498:907] calderdalecouncil_appDelegate: reportToCloud 2013-08-13 17:58:04.958 calderdalecouncil[498:907] calderdalecouncil_appDelegate: reporting to cloud at : https://www.buzztouch.com/api/app/?command=reportToCloud&appGuid=JA4B2B76EC0D432C08BBDE6BB&apiKey=7AF39A1CCF67F390C4D47FC&apiSecret=8094BD1FC1DB827A1068C21&deviceId=[deviceId]&deviceLatitude=[deviceLatitude]&deviceLongitude=[deviceLongitude]&deviceModel=[deviceModel]&userId=[userId]&currentMode=Design 2013-08-13 17:58:04.972 calderdalecouncil[498:907] BT_strings: mergeBTVariablesInString (after merge): https://www.buzztouch.com/api/app/?command=reportToCloud&appGuid=JA4B2B76EC0D432C08BBDE6BB&apiKey=7AF39A1CCF67F390C4D47FC&apiSecret=8094BD1FC1DB827A1068C21&deviceId=3933AF9D-2CBA-4D71-8A8B-2B4B123E76DA&deviceLatitude=0&deviceLongitude=0&deviceModel=iPhone&userId=&currentMode=Design 2013-08-13 17:58:06.869 calderdalecouncil[498:907] calderdalecouncil_appDelegate: lastModified (value on server): Tue, 13 Aug 2013 11:43:17 -0700 2013-08-13 17:58:06.872 calderdalecouncil[498:907] BT_fileManager: File does not exist in cached directory: appModified.txt 2013-08-13 17:58:06.875 calderdalecouncil[498:907] BT_fileManager: saveTextFileToCacheWithEncoding: appModified.txt encodingFlag: -1 2013-08-13 17:58:06.892 calderdalecouncil[498:907] calderdalecouncil_appDelegate: appModified.txt does not exist in the cache. Not checking for updates. 2013-08-13 17:58:07.818 calderdalecouncil[498:907] BT_screen_menuListSimple: didSelectRowAtIndexPath: Selected Row: 0 2013-08-13 17:58:07.822 calderdalecouncil[498:907] BT_application: getScreenDataByItemId FF805754303CB248CF7CF86 2013-08-13 17:58:07.825 calderdalecouncil[498:907] BT_application: screenType is BT_screen_menuButtons for screen with nickname: "Building & Planning Info" and itemId: FF805754303CB248CF7CF86 2013-08-13 17:58:07.827 calderdalecouncil[498:907] BT_viewControllerManager: handleTapToLoadScreen 2013-08-13 17:58:07.829 calderdalecouncil[498:907] BT_viewControllerManager: the parent screen nickname: "Home Screen Menu" itemId: 951CFC642BE03AC8EDD4C80 itemType: BT_screen_menuListSimple 2013-08-13 17:58:07.832 calderdalecouncil[498:907] BT_viewControllerManager: the menu/button tapped is itemId: 6DA13A396AAD9FD61BD66D6 2013-08-13 17:58:07.835 calderdalecouncil[498:907] BT_viewControllerManager: the screen to load is nickname: "Building & Planning Info" itemId: FF805754303CB248CF7CF86 itemType: BT_screen_menuButtons 2013-08-13 17:58:07.843 calderdalecouncil[498:907] BT_viewControllerManager: initViewControllerForScreen nickname: "Building & Planning Info" itemId: FF805754303CB248CF7CF86 type: BT_screen_menuButtons 2013-08-13 17:58:07.846 calderdalecouncil[498:907] BT_screen_menuButtons: INIT 2013-08-13 17:58:07.855 calderdalecouncil[498:907] BT_navigationController: pushViewController 2013-08-13 17:58:07.879 calderdalecouncil[498:907] BT_navigationController: pushViewController for screen: FF805754303CB248CF7CF86 2013-08-13 17:58:07.889 calderdalecouncil[498:907] BT_navigationController: transition type: curl 2013-08-13 17:58:07.903 calderdalecouncil[498:907] BT_screen_menuButtons: viewDidLoad 2013-08-13 17:58:07.912 calderdalecouncil[498:907] BT_screen_menuListSimple: viewWillDisappear in BT_viewController BASE CLASS 2013-08-13 17:58:07.920 calderdalecouncil[498:907] BT_screen_menuButtons: viewWillAppear 2013-08-13 17:58:07.926 calderdalecouncil[498:907] BT_viewUtilities: configureBackgroundAndNavBar for screen with nickname: "Building & Planning Info" and itemId: FF805754303CB248CF7CF86 and type: BT_screen_menuButtons 2013-08-13 17:58:07.948 calderdalecouncil[498:907] BT_fileManager: File does exist in Xcode bundle: blank.png 2013-08-13 17:58:07.954 calderdalecouncil[498:907] BT_background_view: Image for background view exists in Xcode bundle - not downloading. 2013-08-13 17:58:07.960 calderdalecouncil[498:907] BT_background_view: setImage 2013-08-13 17:58:07.969 calderdalecouncil[498:907] calderdalecouncil_appDelegate: supportedInterfaceOrientationsForWindow 2013-08-13 17:58:07.976 calderdalecouncil[498:907] SHOULD NOT ROTATE 2013-08-13 17:58:07.981 calderdalecouncil[498:907] BT_screen_menuButtons: canBecomeFirstResponder in BT_viewController BASE CLASS 2013-08-13 17:58:07.996 calderdalecouncil[498:907] BT_screen_menuButtons: viewDidAppear in BT_viewController BASE CLASS 2013-08-13 17:58:08.082 calderdalecouncil[498:907] BT_screen_menuButtons: loadData 2013-08-13 17:58:08.109 calderdalecouncil[498:907] BT_screen_menuButtons: parsing menu-items from app's configuration file. 2013-08-13 17:58:08.128 calderdalecouncil[498:907] BT_screen_menuButtons: layoutScreen 2013-08-13 17:58:08.180 calderdalecouncil[498:907] BT_fileManager: File does not exist in Xcode bundle: buildingforms.png 2013-08-13 17:58:08.199 calderdalecouncil[498:907] BT_fileManager: File does not exist in cached directory: buildingforms.png 2013-08-13 17:58:08.244 calderdalecouncil[498:907] BT_button_view: Image for button view does not exist locally - no URL provided, not downloading. 2013-08-13 17:58:08.282 calderdalecouncil[498:907] BT_fileManager: File does not exist in Xcode bundle: buildingcontrol.png 2013-08-13 17:58:08.313 calderdalecouncil[498:907] BT_fileManager: File does not exist in cached directory: buildingcontrol.png 2013-08-13 17:58:08.331 calderdalecouncil[498:907] BT_button_view: Image for button view does not exist locally - no URL provided, not downloading. 2013-08-13 17:58:08.382 calderdalecouncil[498:907] BT_fileManager: File does not exist in Xcode bundle: buildingfaqs.png 2013-08-13 17:58:08.445 calderdalecouncil[498:907] BT_fileManager: File does not exist in cached directory: buildingfaqs.png 2013-08-13 17:58:08.479 calderdalecouncil[498:907] BT_button_view: Image for button view does not exist locally - no URL provided, not downloading. 2013-08-13 17:58:08.492 calderdalecouncil[498:907] BT_fileManager: File does not exist in Xcode bundle: buildingregs.png 2013-08-13 17:58:08.497 calderdalecouncil[498:907] BT_fileManager: File does not exist in cached directory: buildingregs.png 2013-08-13 17:58:08.512 calderdalecouncil[498:907] BT_button_view: Image for button view does not exist locally - no URL provided, not downloading. 2013-08-13 17:58:08.582 calderdalecouncil[498:907] BT_fileManager: File does not exist in Xcode bundle: dangerous.png 2013-08-13 17:58:08.613 calderdalecouncil[498:907] BT_fileManager: File does not exist in cached directory: dangerous.png 2013-08-13 17:58:08.627 calderdalecouncil[498:907] BT_button_view: Image for button view does not exist locally - no URL provided, not downloading. 2013-08-13 17:58:08.682 calderdalecouncil[498:907] BT_fileManager: File does not exist in Xcode bundle: usefullinks.png 2013-08-13 17:58:08.727 calderdalecouncil[498:907] BT_fileManager: File does not exist in cached directory: usefullinks.png 2013-08-13 17:58:08.744 calderdalecouncil[498:907] BT_button_view: Image for button view does not exist locally - no URL provided, not downloading. 2013-08-13 17:58:08.760 calderdalecouncil[498:907] BT_fileManager: File does not exist in Xcode bundle: a-zplanning.png 2013-08-13 17:58:08.764 calderdalecouncil[498:907] BT_fileManager: File does not exist in cached directory: a-zplanning.png 2013-08-13 17:58:08.767 calderdalecouncil[498:907] BT_button_view: Image for button view does not exist locally - no URL provided, not downloading. 2013-08-13 17:58:08.776 calderdalecouncil[498:907] BT_fileManager: File does not exist in Xcode bundle: planningapps.png 2013-08-13 17:58:08.780 calderdalecouncil[498:907] BT_fileManager: File does not exist in cached directory: planningapps.png 2013-08-13 17:58:08.787 calderdalecouncil[498:907] BT_button_view: Image for button view does not exist locally - no URL provided, not downloading. 2013-08-13 17:58:08.797 calderdalecouncil[498:907] BT_fileManager: File does not exist in Xcode bundle: planningfaqs.png 2013-08-13 17:58:08.802 calderdalecouncil[498:907] BT_fileManager: File does not exist in cached directory: planningfaqs.png 2013-08-13 17:58:08.805 calderdalecouncil[498:907] BT_button_view: Image for button view does not exist locally - no URL provided, not downloading. 2013-08-13 17:58:11.047 calderdalecouncil[498:907] BT_screen_menuButtons: navLeftTap 2013-08-13 17:58:11.053 calderdalecouncil[498:907] BT_viewControllerManager: handleLeftButton for screen. nickname: "Building & Planning Info" itemId: FF805754303CB248CF7CF86 itemType: BT_screen_menuButtons 2013-08-13 17:58:11.056 calderdalecouncil[498:907] BT_viewUtilities: setting nav-bar background for "Home Screen Menu" color: #0033CC 2013-08-13 17:58:11.067 calderdalecouncil[498:907] BT_navigationController: popViewControllerAnimated 2013-08-13 17:58:11.069 calderdalecouncil[498:907] BT_navigationController: popViewControllerAnimated for screen: FF805754303CB248CF7CF86 2013-08-13 17:58:11.072 calderdalecouncil[498:907] BT_navigationController: transition type: curl 2013-08-13 17:58:11.081 calderdalecouncil[498:907] BT_screen_menuButtons: viewWillDisappear in BT_viewController BASE CLASS 2013-08-13 17:58:11.087 calderdalecouncil[498:907] BT_screen_menuListSimple: viewWillAppear 2013-08-13 17:58:11.090 calderdalecouncil[498:907] BT_viewUtilities: configureBackgroundAndNavBar for screen with nickname: "Home Screen Menu" and itemId: 951CFC642BE03AC8EDD4C80 and type: BT_screen_menuListSimple 2013-08-13 17:58:11.130 calderdalecouncil[498:907] BT_fileManager: File does exist in Xcode bundle: blank.png 2013-08-13 17:58:11.138 calderdalecouncil[498:907] BT_background_view: Image for background view exists in Xcode bundle - not downloading. 2013-08-13 17:58:11.144 calderdalecouncil[498:907] BT_background_view: setImage 2013-08-13 17:58:11.157 calderdalecouncil[498:907] BT_screen_menuListSimple: canBecomeFirstResponder in BT_viewController BASE CLASS 2013-08-13 17:58:11.238 calderdalecouncil[498:907] BT_screen_menuListSimple: viewDidAppear in BT_viewController BASE CLASS

ps also deleted the app off phone before doing any of the above

The first thing I see is that it doesn't appear that your splash screen image is part of the bundle: 2013-08-13 17:57:53.528 calderdalecouncil[498:907] BT_fileManager: File does not exist in Xcode bundle: front.png 2013-08-13 17:57:53.536 calderdalecouncil[498:907] BT_fileManager: File does not exist in cached directory: front.png 2013-08-13 17:57:53.549 calderdalecouncil[498:907] BT_screen_splash: No image name and no image URL provided for splash screen. It says it can't find it in the bundle, and it can't find it in cache, so it doesn't know what to load. If I look in your BT_Config.txt file for the splash screen, I see this: { "itemId": "2776EBC82D9BBEE304ECFA7", "itemType": "BT_screen_splash", "itemNickname": "front.png", "startTransitionAfterSeconds": "1", "transitionDurationSeconds": "10", "transitionType": "curl", "backgroundColor": "#000000", "backgroundImageNameSmallDevice": "front.png", "backgroundImageNameLargeDevice": "front.png", "backgroundImageScale": "fullScreen" } So, it shows that you have defined it. But, there's still the issue that Xcode doesn't think it's in the bundle. Tripe check that it's there. Sometimes it's listed, but slightly grayed out, meaning it used to be there, but no longer is. Try dragging it in again. Also...for this screen, try giving it a screen nickname other than front.jpg, which is an image name. Maybe something like "Front Splash." I don't know if this affects anything, but it makes more sense. The nickname is what you see in the list of screens to help you identify what the screen does. For the menu buttons, it's also showing that they don't exist in the bundle, nor in cache: 2013-08-13 17:58:08.180 calderdalecouncil[498:907] BT_fileManager: File does not exist in Xcode bundle: buildingforms.png 2013-08-13 17:58:08.199 calderdalecouncil[498:907] BT_fileManager: File does not exist in cached directory: buildingforms.png 2013-08-13 17:58:08.244 calderdalecouncil[498:907] BT_button_view: Image for button view does not exist locally - no URL provided, not downloading. So, again, I would triple-check Xcode to make sure they are in the BT_Images folder. If they are, try deleting them from Xcode (just the reference, not the actual file), and then dragging them back in. Then do a Product > Clean, then build again, and see what happens. Mark

tried adding them, there showing, in xcode but not on phone, how do you delete the referance and not the file, i thought you would delete them from xcode, then it asks if you wanna delete the referance as well ?

right managed to sort buttons, but not splash :)

How did you get the buttons sorted out? Doing this from memory, but I thought that when you delete something from Xcode, it asks if you want to delete the reference or the file. You just want to delete the refrence. It might work through a right-click on the file...I can't recall at the moment. Mark

i put the files in the images folder lol(seams they wernt in there doh sorry) right the splash screen is in there ive renamed it frontsplash.png, its not showing,heres the log 2013-08-13 19:47:00.973 calderdalecouncil[685:907] BT_application: initialzing a splash screen with itemId: 2776EBC82D9BBEE304ECFA7 2013-08-13 19:47:00.979 calderdalecouncil[685:907] BT_application: getScreenDataByItemId 2776EBC82D9BBEE304ECFA7 2013-08-13 19:47:00.983 calderdalecouncil[685:907] BT_application: screenType is BT_screen_splash for screen with nickname: "frontsplash.png" and itemId: 2776EBC82D9BBEE304ECFA7 2013-08-13 19:47:00.986 calderdalecouncil[685:907] BT_viewControllerManager: initViewControllerForScreen nickname: "frontsplash.png" itemId: 2776EBC82D9BBEE304ECFA7 type: BT_screen_splash 2013-08-13 19:47:00.989 calderdalecouncil[685:907] BT_screen_splash: INIT 2013-08-13 19:47:00.992 calderdalecouncil[685:907] BT_screen_splash: viewDidLoad 2013-08-13 19:47:00.998 calderdalecouncil[685:907] BT_fileManager: File does not exist in Xcode bundle: front.png 2013-08-13 19:47:01.002 calderdalecouncil[685:907] BT_fileManager: File does not exist in cached directory: front.png 2013-08-13 19:47:01.005 calderdalecouncil[685:907] BT_screen_splash: No image name and no image URL provided for splash screen. 2013-08-13 19:47:01.007 calderdalecouncil[685:907] BT_screen_splash: animating splash screen 2013-08-13 19:47:01.013 calderdalecouncil[685:907] BT_application: App has "Start Location Updates" set to "No". App is NOT starting the location monitor. 2013-08-13 19:47:01.017 calderdalecouncil[685:907] BT_background_view: INIT its calling it front and front splash, what am i not doing :)

got it sorted dude, many ,many thanks, will try to read bit more code in future, you,ve been great help, thanks buddy :)

Rock on! Glad you got it worked out. Debugging this stuff is helpful to everybody. Good luck on your project! Mark

cheers mark, first of many i hope, ive come to the right place anyway, thanks again dude :)