Discussion Forums  >  Images, Documents, File Locations

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BranX26
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08/24/14 10:28 AM (7 years ago)

All PDF documents in my app are now blank. Why!?

I have about 70,000 customers that are wondering today why all pages of my app are now blank. I have made no changes to my app for many many months. Was there a major change with Buzz Touch that I should know about? All my PDFs are local in the app. I need to figure this out ASAP. Link to app: https://appsto.re/us/3Sxvs.i Promo codes: AHLF4RKKYYXH YTXRJENXHPHY ART7JM3P49PR KL4HX73JNX7E EW9W3WFYK4JP M9E99RFJKMYT 9YMA9TM4HKKX RYX69L739L9R RWKEFTK9JWMR XWAM44MF3LMA
 
Ed Goodall
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08/24/14 10:32 AM (7 years ago)
Code used: AHLF4RKKYYXH
 
Ed Goodall
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08/24/14 10:35 AM (7 years ago)
Where are the PDF docs? All features seem to be working
 
BranX26
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08/24/14 10:36 AM (7 years ago)
It is starting to sound like it may be limited to the iOS 8 beta... Not sure yet.
 
Ed Goodall
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08/24/14 10:39 AM (7 years ago)
70,000 customers are on iOS 8?
 
Ed Goodall
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08/24/14 10:42 AM (7 years ago)
I'm on iOS 8 Beta 5 and I have no probs...
 
BranX26
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08/24/14 01:08 PM (7 years ago)
Hmm thanks for checking. I got a few emails today and I paniced.im on beta 5 and no PDFs load. Same with 4 others. I'm still not sure why.
 
Ed Goodall
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08/24/14 02:29 PM (7 years ago)
Have you force closed the app, meaning it will be forced to update its BT_Config.txt?
 
AlanMac
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08/24/14 03:09 PM (7 years ago)
Code used : XWAM44MF3LMA. My iPhone 5 is running 7.1. Loaded, I can't see any problems, all good as far as I can tell.
 
BranX26
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08/24/14 03:37 PM (7 years ago)
Thanks for checking! I force quit, no luck. Delete and reinstall, no luck. It still seems to be isolated to iOS 8 beta, and only about 10 reports so far.
 
Calypso Kid
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08/24/14 04:05 PM (7 years ago)
Used 9YMA9TM4HKKX Iphone 5 iOS 7.1 All is working perfectly. Nice app by the way!
 
SmugWimp
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08/24/14 04:33 PM (7 years ago)
It sounds like you're on the trail of your issue, so I'm not going to worry too much about that yet... But I did want to pop in and say, I love the icon, and the artwork is very well done. Great looking app! Cheers! -- Smug
 
Ed Goodall
Fusion Technology
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08/25/14 12:02 AM (7 years ago)
Actually, how did you create that artwork? I quite like it too!
 
guisante
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08/26/14 09:24 AM (7 years ago)
RWKEFTK9JWMR used. Thanks!
 

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